Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in North Vancouver. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in North Vancouver today!
Location
Hours
Reviews
3.1
269 reviews
5 stars
117
4 stars
22
3 stars4
2 stars
11
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.
Vehicle Condition
Most reviews noted that the cars were clean, well-maintained, and in good condition, contributing to a positive rental experience.
Hidden Fees
Several customers reported issues with unexpected charges, particularly related to fuel levels and damage claims, leading to dissatisfaction.
Reservation Issues
Multiple reviews mentioned problems with reservations, including cancellations and discrepancies in return times, causing frustration among customers.
Mixed Experiences
While many had positive experiences, a significant number of reviews expressed serious concerns about unethical practices and poor customer service at this franchise location.
- FNFlo NachnameNov 11, 20251.0I received a smaller car category than the one I booked, and without any notice, the full insurance coverage included in my original rate was removed.
- AAAleksOct 27, 20255.0Excellent experience from the initial booking to return. Michael was a great help. Very professional. I will rent here again.
- CTchristy thomasOct 26, 20255.0Excellent service and smooth experience from start to finish! The staff were friendly, pickup and drop-off were quick, and the car was spotless and comfortable. Always my first choice for rentals!
- LSLuis D. SosaOct 20, 20255.0Great experience with my two day rental, in person pick up and overnight key drop.
- DDDaniOct 2, 20255.0I had a wonderful experience renting from them. The customer service was above and beyond. Absolutely saved the day. Side note... if you go through Expedia and get a 6pm pickup... show up early! They close at 6. I will definitely rent from them again. I wish I knew the name of the employee that helped me, he was amazing.
Frequently Asked Questions About National Car Rental
What are the operating hours for National Car Rental in North Vancouver?
National Car Rental in North Vancouver operates from 7:30 AM to 6:00 PM Monday to Friday, and from 8:00 AM to 4:00 PM on Saturdays, Sundays, and holidays like November 11th.
Where is National Car Rental located in North Vancouver?
National Car Rental is located at 195 Pemberton Ave, North Vancouver, BC, V7P 2R4, Canada.
What car rental services does National Car Rental in North Vancouver offer?
They offer a variety of rental options including economy car rental, luxury car rental, airport pick up, and standard car rental services.
Can I skip the counter when renting a car at National Car Rental in North Vancouver?
Yes, you can skip the counter by using the National app with Emerald Club, allowing you to choose any car in the aisle and manage your rental digitally.
What payment methods are accepted at National Car Rental in North Vancouver?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Is National Car Rental in North Vancouver woman-owned?
Yes, the business is identified as woman-owned.
Are there any nearby automotive repair services around National Car Rental?
Yes, nearby automotive repair services include Midas, NOVUS Glass North Shore, Levett Auto Metal Ltd, Kirmac Collision & Autoglass, and Chen Auto Clinic.
Where can I enjoy a meal near National Car Rental in North Vancouver?
Nearby dining options include Gilaneh Grill House (Persian/Iranian cuisine), Cornelia Fine Tacos (Mexican cuisine), and The Workshop Vegetarian Cafe (vegetarian and Japanese cuisine).
What are some nearby recreational or sporting goods stores around National Car Rental?
The Destination Slope and Surf Outfitters and Euroarms offer sporting goods and outdoor gear near National Car Rental.
How can I use nearby transit or travel services to reach National Car Rental?
North Shore Taxi is a nearby transportation service that can help you reach National Car Rental conveniently.