Brand Certified
National Car Rental
3.0(273 reviews)
Certified by National Car Rental • Mar 01, 2026
Business Details
195 Pemberton Ave, North Vancouver, BC
V7P 2R4, Canada
Certified by National Car Rental • Mar 01, 2026
(604) 904-9934
Certified by National Car Rental • Mar 01, 2026
https://www.nationalcar.ca/en/car-rental-locations/ca/bc/north-vancouver-y175.html
Certified by National Car Rental • Mar 01, 2026
About
Certified by National Car Rental • Mar 01, 2026
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in North Vancouver. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in North Vancouver today!
Location
Certified by National Car Rental • Mar 01, 2026
Hours
Certified by National Car Rental • Mar 01, 2026
Reviews
3.0
273 reviews
5 stars
118
4 stars
22
3 stars4
2 stars
11
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful in resolving issues.
Hidden Charges
Many customers reported unexpected charges, particularly related to fuel and damage claims, leading to frustration and distrust.
Vehicle Condition
While some customers praised the cleanliness and condition of the vehicles, others reported receiving poorly maintained cars with safety concerns.
Mixed Experiences
There were a mix of positive and negative experiences, with some customers praising specific staff members for their helpfulness, while others had significant complaints about the overall service.
- SSShinnFeb 19, 20265.0Roy went above and beyond. 👍 He was super nice and super helpful for me to explain every details of insurance when I rented. They have regular sedan, SUV, Truck, and also For Transait 250 Van that is very useful for moving or camping!😀
- DJDon JuanJan 29, 20261.0charged for fuel even though we returned the car with the gas tank exactly at the level it was when we picked it up. When we called the location to dispute the extra fuel charge, the staff were rude, dismissive, and talked down to us. They offered no resolution and made it clear that customer service is not a priority here.
- KMKevin McisaacDec 22, 20255.0Good service great rates. Had a Mercedes. No extra charge. Will be back.
- RSRob SimpsonDec 7, 20251.0Charged my credit card $500, unlawfully, without any authorization or permission. Legalities pending. Avoid these scammers at all costs.
- MTMarc TrottierNov 30, 20251.0Dont rent from national car rental in North van. I've never had any issues with any car rental before. They claim there were damages done to the car i rented for 1 day and charged me for the repairs. I tried to dispute the charges but they were unwilling to negotiate and the credit card company were not able to help either. Beware of this location. It will cost you more than what is quoted.
Frequently Asked Questions About National Car Rental
What are the operating hours for National Car Rental in North Vancouver?
National Car Rental in North Vancouver operates from 7:30 AM to 6:00 PM Monday to Friday, and from 8:00 AM to 4:00 PM on Saturdays, Sundays, and holidays like November 11th.
Where is National Car Rental located in North Vancouver?
National Car Rental is located at 195 Pemberton Ave, North Vancouver, BC, V7P 2R4, Canada.
What car rental services does National Car Rental in North Vancouver offer?
They offer a variety of rental options including economy car rental, luxury car rental, airport pick up, and standard car rental services.
Can I skip the counter when renting a car at National Car Rental in North Vancouver?
Yes, you can skip the counter by using the National app with Emerald Club, allowing you to choose any car in the aisle and manage your rental digitally.
What payment methods are accepted at National Car Rental in North Vancouver?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Is National Car Rental in North Vancouver woman-owned?
Yes, the business is identified as woman-owned.
Are there any nearby automotive repair services around National Car Rental?
Yes, nearby automotive repair services include Midas, NOVUS Glass North Shore, Levett Auto Metal Ltd, Kirmac Collision & Autoglass, and Chen Auto Clinic.
Where can I enjoy a meal near National Car Rental in North Vancouver?
Nearby dining options include Gilaneh Grill House (Persian/Iranian cuisine), Cornelia Fine Tacos (Mexican cuisine), and The Workshop Vegetarian Cafe (vegetarian and Japanese cuisine).
What are some nearby recreational or sporting goods stores around National Car Rental?
The Destination Slope and Surf Outfitters and Euroarms offer sporting goods and outdoor gear near National Car Rental.
How can I use nearby transit or travel services to reach National Car Rental?
North Shore Taxi is a nearby transportation service that can help you reach National Car Rental conveniently.
Brand Certified Facts from National Car Rental
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Certified March 01, 2026Yext Knowledge Graph
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