Business Details
About
Car Rental AgencyVan Rental
Need a rental car in New Westminster, BC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Westminster location today.
Location
Hours
Reviews
4.2
284 reviews
5 stars
199
4 stars
28
3 stars
6
2 stars
11
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Condition
Feedback was mixed regarding vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported receiving dirty or mechanically unsound vehicles.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of booked vehicles and last-minute cancellations, leading to customer frustration.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting fast check-in and check-out experiences.
Overall Experience
While many customers had positive experiences and expressed a desire to return, there were significant complaints about service reliability and communication.
- CSCarol & Ken SheardownNov 7, 20255.0all good once again at enterprise ...been dealing with this location for over 8 years great service....
- RCRobert CoghillNov 1, 20255.0I had to get a car while mine was being repaired. The whole process couldn’t have been easier. Great customer service. And I got to drive a cool Mustang convertible for a week.
- GHGary hundalOct 23, 20255.0Abby was great, I got quick access to the vehicle that I needed. I will definitely choose this location again.
- AHAngela HutchinsonOct 20, 20255.0Ray D. Bimoputra was very helpful and apologetic on the runaround i experince since Tues Oct 14,2025-thurs Oct 16th. I showed on Wed Oct 15th at 11am no cars available eventhough customer service in the USA advised there was a car available for pickup. Ray had to send an uber to pick me up at home. They were overly short staff. Definitely recommend this locations but heads up be patient with staff because most of the team only 1 person in house to deal with calls plus customer in attendance.
- VLV LOct 7, 20251.0The car did not have a spare tire so when we got a flat they charged us €500 to change the tire!! Even after returning the car, having an inspection, and paying this outrageous amount we received emails indicating that they are going to charge us €28 for tolls (even though we had a toll tag that we paid for in advance) and an as-of-yet undisclosed additional amount for something else related to the tire situation. Now they are refusing to give us the documentation required to make a claim through our insurance. Below you'll see Enterprise responded with a placative "contact our customer service centre". I did this... and here we are a month later still getting the run-around and no documents, no ability to claim this outrageous fee for a tire. Unfortunately I held off on a complaint to CCPC to give the benefit of the doubt; my mistake. What a SCAM
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in New Westminster?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in New Westminster?
Enterprise Rent-A-Car is located at 1321 Third Ave, New Westminster, BC, V3M 1R3, Canada.
What are the operating hours for Enterprise Rent-A-Car in New Westminster?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays and on November 11th.
Does Enterprise Rent-A-Car in New Westminster offer airport pick up service?
Yes, airport pick up is one of the services offered at this location.
What payment methods are accepted at Enterprise Rent-A-Car in New Westminster?
Accepted payment options include American Express, cash, check, Discover, MasterCard, and Visa.
Can I make a reservation online for Enterprise Rent-A-Car in New Westminster?
Yes, you can reserve a rental car online through their website or by visiting their deals page.
Is Enterprise Rent-A-Car in New Westminster owned by women?
Yes, this location is woman-owned.
What car rental competitors are near Enterprise Rent-A-Car in New Westminster?
Nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location offering truck rentals.
If my car needs repairs, where can I find auto body and glass services near Enterprise Rent-A-Car in New Westminster?
You can visit nearby places like Boyd Autobody & Glass, Kirmac Collision & Autoglass, CARSTAR New Westminster, or New West Auto Collision and Glass for auto body and glass services.
What local attractions are near Enterprise Rent-A-Car in New Westminster that I can visit before or after renting a car?
Nearby attractions include Steel & Oak Brewing Co. for craft beers, Pacific Breeze Winery for wine tasting, and Murano Dog Park if you're with your pets.