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Boyd Autobody & Glass

4.3
(151 reviews)
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Business Details

1321 - 3rd Ave, New Westminster, BC
V3M1R3, Canada
(604) 526-5444
https://www.boydautobody.com/locations/new-westminster-bc
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About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceAuto Body ShopBoyd Autobody
Boyd Autobody & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Boyd Autobody & Glass
1321 - 3rd Ave, New Westminster, BC
V3M1R3, Canada

Hours

Reviews

4.3
151 reviews
5 stars
120
4 stars
6
3 stars
2
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff, particularly highlighting individuals like Kevin, Jackson, and Wade for their helpfulness and communication.

Quality of Work

Overall, customers were satisfied with the quality of repairs, noting that their vehicles were returned in excellent condition, often looking better than before the damage.

Efficiency

Several reviews mentioned the quick turnaround time for repairs, with many customers appreciating that their vehicles were completed ahead of schedule.

Communication

Customers frequently noted the effective communication throughout the repair process, with staff keeping them informed about the status of their vehicles.

Mixed Experiences

While many reviews were positive, there were some complaints regarding delays and poor customer service experiences, indicating inconsistency in service quality.
  • LL
    lala lolo
    3 days ago
    1.0
    We dropped our car off at the end of January after an accident. As of March 2nd, no work has started. When we followed up, we were told other jobs were being prioritized and they are BEHIND SCHEDULE. We understand shops get busy, but over a month with no progress and no clear timeline is frustrating, especially when communication isn’t proactive. A simple heads-up about delays would have allowed us to plan accordingly. Disappointed with the lack of urgency and transparency. We had MULTIPLE MEETINGS for the car with no progress. I wouldn’t recommend this shop if you’re expecting timely repairs. If you do work with them I suggest you expect a VERY LONG timeline for them to start working on your car.
  • HQ
    Harley Quinn
    Feb 12, 2026
    5.0
    I have had such a great experience getting my car done here specifically thank you to Wade and Jackson for always helping getting my car back to looking outstanding and running beautifully. Their attention to detail and helpfulness cannot go unsaid with my full appreciation and approval for also their professionalism and dedication to helping out as much as they can. Thank you to also the rest of the staff at this new west location!!!!
  • CC
    Colin Cooper
    Dec 16, 2025
    5.0
    Boyd Richmond looked after me very well! Their communication and honesty top notch! The respect and politeness amazing, Their efficiency and attention to detail could not fault! All around great shop I would highly recommend! Big shout out to General manager Jackson Lee great guy and knows his stuff!
  • LZ
    Lady Zappa
    Nov 28, 2025
    5.0
    Outstanding service. From the moment I entered the shop, the friendly personnel made the entire experience stress-free. I truly appreciate the effort put into ensuring everything was handled professionally from discussing my options, quick processing of all paperwork, and restoring my vehicle with precision, all in timely fashion. Thank you for your dedication to your work. I will not hesitate to recommend Boyd Autobody (NW).
  • A
    김태희
    Nov 28, 2025
    5.0
    I recently brought my Hyundai Santa Fe to Boyd and had an excellent experience. The service was fast, professional, and very friendly. Kevin, the manager, was especially kind and helpful throughout the whole process. I also appreciated that they made an effort to use genuine parts whenever possible. Highly recommended!
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Frequently Asked Questions About Boyd Autobody & Glass

What services does Boyd Autobody & Glass in New Westminster provide?

Boyd Autobody & Glass offers collision auto body repair and auto glass services, including auto dent removal and auto painting, backed by a Lifetime Guarantee for as long as you own your vehicle.

What are the operating hours for Boyd Autobody & Glass in New Westminster?

The shop is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays, as well as on major holidays like November 11, December 25, December 26, and January 1.

Brand Certified Facts from Boyd Autobody & Glass

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