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Great Canadian Oil Change

4.5
(410 reviews)
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Business Details

6470 Metral Dr, Nanaimo, BC
V9T 2L8, Canada
(250) 933-3555
https://www.gcoc.ca/locations/british-columbia/nanaimo/6470-metral-dr/
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About

Oil Change Service Station
Great Canadian Oil Change is proud to boast more than 130 locations nationwide and growing. We’re even prouder to be the local service centre in your neighbourhood and part of the community. No matter what you and your vehicle need, we’ll take a look at it. Come and see us for fast and friendly service—most of which can be performed without leaving your car!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Wheelchair accessible entranceAvailable

Location

Great Canadian Oil Change
6470 Metral Dr, Nanaimo, BC
V9T 2L8, Canada

Hours

Reviews

4.5
410 reviews
5 stars
315
4 stars
50
3 stars
16
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Luke, Coal, and Daniel for their exceptional service.

Honesty

Several reviews highlighted the honesty of the technicians, who informed customers when an oil change was not necessary and provided free top-ups for fluids.

Mixed Experiences

While many customers had positive experiences, some reported issues with rude staff and upselling tactics, leading to dissatisfaction.

Efficiency

Customers appreciated the quick service, although there were some complaints about slow processes during busy times.

Car Wash Quality

Feedback on the car wash was mixed, with some customers expressing disappointment in the results, while others praised it as the best in town.
  • MC
    Madeline Crane
    Feb 19, 2026
    5.0
    Staff very knowledgeable and courteous. Very convenient option.
  • CR
    Chester Kit Ramos
    Jan 29, 2026
    5.0
    Had my oil change few weeks ago. Phoned them again asking if they can change my headlight bulb, after all the work is done. They charge me for free. What an amazing and generous staffs you guys have. Very thankful for all you guys out there!! 🫡🫡
  • FF
    Farija Farzana
    Jan 6, 2026
    5.0
    I went there today to fix the number plates on my car, and Daniel was a very helpful gentleman. He was happy to assist me, and they didn’t charge anything for it. Excellent customer service.. really appreciate the help!
  • RB
    R B
    Dec 31, 2025
    1.0
    Had my oil changed and asked the attendant what it would cost to replace a PCV valve. He said no charge. (It’s a 2 minute job to unscrew and screw in the new one in that I supplied). After he had the tube removed on the PCV, he asked his supervisor about replacing it. The supervisor said $15.00 because nothing is free. I told him leave it and I will do it myself. Well, I can thread one in myself for free. The supervisor had a real bad attitude and after I said I would do it myself, the oil change service went down hill. That’s all they did was the oil change. No other checks that are usually carried out. The service form had several items that they claimed they did. As an example, cabin filter check - you didn’t enter the car, how could you claim you checked it? Windshield washer fluid top up, I checked afterwards - not done, air filter checked, not done. And several other checks you claimed you completed. All because I decided not to give you $15.00 to screw in a new PCV. Just remember, falsifying records for checks you claim you did will not get my business back. You and your employee can whisper in the corner of the garage about how to screw the customer over but you’re not fooling anyone. I hope your manager holds you responsible for your bad attitude and poor service.
  • AL
    Alain Litalien
    Dec 22, 2025
    5.0
    We've always had fantastic service at Great Canadian Oil Change (Metral), and in particular, exceptional service with Luke. He is always very thorough, and is very personable. He has made recommendations to us that I have researched and found out that he really knows what he's talking about. I never feel rushed, and in fact, feel like he goes that extra mile, paying attention to both the customer and to their particular vehicle. Excellent service Luke !! 5/5
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Frequently Asked Questions About Great Canadian Oil Change

Where is Great Canadian Oil Change located?

Great Canadian Oil Change is located at 6470 Metral Dr, Nanaimo, BC, V9T 2L8, Canada.

What are the operating hours of Great Canadian Oil Change?

Great Canadian Oil Change is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM.

Brand Certified Facts from Great Canadian Oil Change

This information is certified by Great Canadian Oil Change and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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