Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Nanaimo, BC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nanaimo location today.
Location
Hours
Reviews
4.2
322 reviews
5 stars
237
4 stars
23
3 stars
6
2 stars
6
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.
Vehicle Availability
Several customers reported issues with vehicle availability, including last-minute cancellations and unfulfilled reservations.
Rental Process
The rental process was generally described as smooth and efficient, although some customers experienced significant delays and confusion.
Communication
While many appreciated proactive communication from staff, others reported poor communication regarding reservations and vehicle availability.
Mixed Experiences
While many reviews were positive, there were notable negative experiences, particularly related to management behavior and customer service during stressful situations.
- MRM RJan 4, 20265.0Amazing service and great vehicles. Thank you!
- MKMohammed Shameem KMDec 26, 20255.0What I understand is that they are very flexible and always prioritize our preferences when choosing dates. If I don’t like the existing car, Enterprise is always willing to provide a better alternative. I would recommend Enterprise over any other car rental company. And the rate also cheaper than others. 👍🌟
- BDBernie DubrasDec 17, 20255.0Great customer service, my rental car was similar to the car I was having repaired. So I was comfortable driving a different car. I would highly recommend Enterprise.
- SBsharon brooksDec 6, 20255.0Staff were friendly and polite and had my rental ready and warmed up. Absolutely a no hassle experience.
- PNPHUONG NGUYENDec 5, 20255.0Simple procedure, fast, friendly staff, nice car, reasonable price. I will be back.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Nanaimo?
Enterprise Rent-A-Car in Nanaimo offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
Where is Enterprise Rent-A-Car located in Nanaimo?
Enterprise Rent-A-Car is located at 1481 Bowen Rd, Nanaimo, BC, V9S 1G4, Canada.
What are the operating hours of Enterprise Rent-A-Car in Nanaimo?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays and on November 11, 2025.
What payment options are accepted at Enterprise Rent-A-Car in Nanaimo?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for Enterprise Rent-A-Car in Nanaimo?
Yes, you can reserve your rental car online through their website at https://www.enterprise.ca/en/car-rental-locations/ca/bc/nanaimo-c431.html.
Does Enterprise Rent-A-Car in Nanaimo provide airport pick-up services?
Yes, airport pick-up is one of the services offered by Enterprise Rent-A-Car in Nanaimo.
Which nearby places can I visit before or after renting a car at Enterprise in Nanaimo?
You can visit Wa-Ku Japanese Restaurant for sushi, Quarterway Pub for drinks, or Beaufort Pizza and Pasta for a casual meal, all located near Enterprise Rent-A-Car on Bowen Rd.
Are there any fitness or wellness centers near Enterprise Rent-A-Car Nanaimo location?
Yes, Harbour City Fitness and Tanning gym and Smart Choice Hair Salon are nearby, allowing you to work out or relax before or after your rental experience.
Is there a pharmacy or cannabis clinic near Enterprise Rent-A-Car in Nanaimo?
Trees Cannabis, a pharmacy and cannabis clinic, is located nearby for any medicinal or wellness needs you might have.
What languages are supported at Enterprise Rent-A-Car in Nanaimo?
The staff at Enterprise Rent-A-Car in Nanaimo speaks English.