Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Nanaimo, BC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nanaimo location today.
Location
Hours
Reviews
4.2
312 reviews
5 stars
228
4 stars
22
3 stars
6
2 stars
6
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and professional staff, several reviews highlighted poor customer service experiences, particularly regarding reservations and vehicle availability.
Reservation Issues
Numerous customers reported issues with vehicle availability despite having made reservations in advance, leading to frustration and inconvenience.
Vehicle Quality
Most customers were satisfied with the cleanliness and condition of the vehicles, noting that they were well-maintained and met their needs.
Efficiency
Some reviews mentioned efficient service during the rental process, including quick check-ins and returns, although others experienced long wait times.
Location Challenges
The location's accessibility and operational hours were criticized, particularly regarding shuttle services and the inconvenience of getting to the rental site.
- ACAdrian Collery5 days ago5.0Everything was easy renting from Enterprise. Picking up the vehicle was quick and convenient. The vehicle was new and fit my needs. Text communication during the rental to see how things were going was appreciated and drop off was simple. I’ll be back. Thank you.
- MDMichael DuncanNov 15, 20255.0First time customer at this new location on Bowen Rd, to rent a truck. Great service & flexibility from the team. Above average ( 5 star) service is not as common these days, I noticed and appreciate it. Will return!
- JGJudy GrahamNov 9, 20255.0I rent at least once a year and they always treat you like a vip even if they don't know this. Customer service is so obviously important to this location no matter who you are you matter. Not easy to find that these days and so important.
- LPLinda PestesNov 6, 20255.0Excellent customer service and follow up. We've had several excellent experiences and ALWAYS choose Enterprise for reliability and pleasant service
- KKkev1481Oct 31, 20255.0Moshir Amrollahi and the staff at enterprise on 1481 Bowen Rd. were amazing to deal with. They had the truck ready to go and gave me two courtesy rides to make the stress of losing my vehicle all that more accommodating. I would definitely rent from here again !
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Nanaimo?
Enterprise Rent-A-Car in Nanaimo offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
Where is Enterprise Rent-A-Car located in Nanaimo?
Enterprise Rent-A-Car is located at 1481 Bowen Rd, Nanaimo, BC, V9S 1G4, Canada.
What are the operating hours of Enterprise Rent-A-Car in Nanaimo?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays and on November 11, 2025.
What payment options are accepted at Enterprise Rent-A-Car in Nanaimo?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for Enterprise Rent-A-Car in Nanaimo?
Yes, you can reserve your rental car online through their website at https://www.enterprise.ca/en/car-rental-locations/ca/bc/nanaimo-c431.html.
Does Enterprise Rent-A-Car in Nanaimo provide airport pick-up services?
Yes, airport pick-up is one of the services offered by Enterprise Rent-A-Car in Nanaimo.
Which nearby places can I visit before or after renting a car at Enterprise in Nanaimo?
You can visit Wa-Ku Japanese Restaurant for sushi, Quarterway Pub for drinks, or Beaufort Pizza and Pasta for a casual meal, all located near Enterprise Rent-A-Car on Bowen Rd.
Are there any fitness or wellness centers near Enterprise Rent-A-Car Nanaimo location?
Yes, Harbour City Fitness and Tanning gym and Smart Choice Hair Salon are nearby, allowing you to work out or relax before or after your rental experience.
Is there a pharmacy or cannabis clinic near Enterprise Rent-A-Car in Nanaimo?
Trees Cannabis, a pharmacy and cannabis clinic, is located nearby for any medicinal or wellness needs you might have.
What languages are supported at Enterprise Rent-A-Car in Nanaimo?
The staff at Enterprise Rent-A-Car in Nanaimo speaks English.