Boyd Autobody & Glass

Reviews

• FY

  Fuel 4 You

  Nov 13, 2025
  1.0
  What an absolute mess of a business
• SW

  Samantha Wood

  Nov 8, 2025
  1.0
  I am not one to do this, but feel like I’m left no choice unfortunately… I brought my car to Boyd Autobody in Maple Ridge for repairs after it was damaged by a dump truck. At first, my husband and I were very impressed with how thorough and professional the staff appeared to be. During drop-off, Lawrence the mechanic reviewed the pre-existing damage with us and had us sign the necessary paperwork. Everything seemed organized, and the team even installed a new battery we had supplied free of charge, which we appreciated. However, our experience took a turn once the repairs were completed. When we arrived to pick up my car, the mechanic said very little, and the manager Nicole quickly had us sign the final paperwork since it was close to closing time. During drop off, Nicole had told us that when we pick up the car after service that they would do a complete walk around of the vehicle for a quality check - which never happened. The next morning, while driving to work, I noticed my passenger-side mirror was wobbling. When I stopped to check, the mirror completely came off - hanging only by the wire. When I called Boyd to address the issue, they claimed the mirror damage had been noted during the initial inspection. This was not the case - no mention of the mirror was made at drop-off, and we would have addressed it immediately if it had been. To make matters worse, I was told by the Nicole, the general manager that they do not automatically provide copies of inspection reports unless requested, which seems unreasonable for customers trying to keep accurate records especially for a “credited” business. Now, we’re left paying out of pocket for a new mirror that was fully intact when we dropped the car off. It’s frustrating that such an issue arose right after repairs, and even more disappointing that Boyd refused to take responsibility. I’m sharing this review to caution others: always request copies of all inspection and service documents and take your own photos before signing anything. Unfortunately, our experience went from positive to very disappointing, and I won’t be returning for future services.
• LH

  Lilian Ho

  Oct 25, 2025
  5.0
  BRILLIANT JOB & TEAM. Thanks to their FANTASTIC customer support and detailed service, I have my car back. They repaired my Toyota and now it’s flawless. Their quality and reliability are one of the kind. I strongly recommend the team.
• NI

  Numair Islam

  Aug 21, 2025
  5.0
  Just picked up my car today from Boyd Autobody & Glass in Maple Ridge, and I’m beyond impressed! Darcy, Nicole, and their amazing team took exceptional care of my vehicle. The quality of their work was flawless—truly top-notch craftsmanship and attention to detail. This team is the reason I chose Boyd in the first place, and they’re absolutely the reason I’ll continue to be a loyal customer. If you’re looking for reliable, professional, and friendly service, I highly recommend the Maple Ridge location. Thank you so much for everything!
• CK

  chaman kharoud

  Jul 29, 2025
  5.0
  I recently got my car detailed and I couldn’t be happier with the results. The team was professional, punctual, and paid incredible attention to every detail. My car looks brand new inside and out — the seats were spotless, the dashboard was shining, and even the tyres looked like they just came off the showroom floor. They clearly take pride in their work and it shows. Highly recommended for anyone who wants their car to look its best!

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