Boyd Autobody & Glass

Reviews

• DR

  Darius Rat

  Feb 18, 2026
  5.0
  This place helped me tremendously with my breakin claim. Nicole made the process very easy and smooth and gave me a courtesy car for almost two weeks while we waited for a reply from ICBC and while they fixed the car. Great place, highly recommend!
• DS

  Damien Sky

  Feb 6, 2026
  5.0
  Great customer service and work on my 370z. Nicole was very helpful and went out of her way to make sure I got what I wanted! Thank you !!
• RG

  Reilly Gagno

  Jan 22, 2026
  5.0
  Nicole and Susan are absolutely wonderful without question the best shop in town ! They did an amazing job and very quick pulled through to get the job done !
• TB

  Taz e Bear

  Dec 8, 2025
  5.0
  Very friendly staff. Appointment was quick n easy would go back for sure
• SW

  Samantha Wood

  Nov 8, 2025
  1.0
  I am not one to do this, but feel like I’m left no choice unfortunately… I brought my car to Boyd Autobody in Maple Ridge for repairs after it was damaged by a dump truck. At first, my husband and I were very impressed with how thorough and professional the staff appeared to be. During drop-off, Lawrence the mechanic reviewed the pre-existing damage with us and had us sign the necessary paperwork. Everything seemed organized, and the team even installed a new battery we had supplied free of charge, which we appreciated. However, our experience took a turn once the repairs were completed. When we arrived to pick up my car, the mechanic said very little, and the manager Nicole quickly had us sign the final paperwork since it was close to closing time. During drop off, Nicole had told us that when we pick up the car after service that they would do a complete walk around of the vehicle for a quality check - which never happened. The next morning, while driving to work, I noticed my passenger-side mirror was wobbling. When I stopped to check, the mirror completely came off - hanging only by the wire. When I called Boyd to address the issue, they claimed the mirror damage had been noted during the initial inspection. This was not the case - no mention of the mirror was made at drop-off, and we would have addressed it immediately if it had been. To make matters worse, I was told by the Nicole, the general manager that they do not automatically provide copies of inspection reports unless requested, which seems unreasonable for customers trying to keep accurate records especially for a “credited” business. Now, we’re left paying out of pocket for a new mirror that was fully intact when we dropped the car off. It’s frustrating that such an issue arose right after repairs, and even more disappointing that Boyd refused to take responsibility. I’m sharing this review to caution others: always request copies of all inspection and service documents and take your own photos before signing anything. Unfortunately, our experience went from positive to very disappointing, and I won’t be returning for future services.