Enterprise Rent-A-Car

Reviews

• NT

  Nelly Talpa

  Feb 19, 2026
  5.0
  Excellent experience with Enterprise Rent-A-Car in Langley! The whole process was very fast and professional. My car was in repair, and they provided exactly the type of vehicle I wanted. Everything was handled smoothly through ICBC, which made the situation completely stress-free. The staff explained everything clearly and showed all details on their tablet, so I knew exactly what I was signing and what was included. They also provided a convenient shuttle to the repair shop where my car was being fixed, which was incredibly helpful. All invoices were sent promptly by email — very convenient and well organized. The team was friendly, efficient, and truly amazing to work with. I would definitely use this location again and highly recommend them to anyone who needs a rental car.
• OS

  Ocean Smith

  Feb 11, 2026
  1.0
  I was waiting at the shop for 45 minutes to get picked up, we had to call them multiple times to get someone to come over. I arrived at the shop over an hour before I had to be at work, and because of the delay, I was late for work. I could've walked across the street, because it would've been faster than them picking me up..... (which would've been a 10 minute walk) Mind you it is dangerous to cross langley by-pass, and i had 3 bags of things I needed to take with me. The staff was friendly, no issues there, and they apologized for the delay but it obviously didn't make up for it. I also was told that the extra coverage that i got wouldn't be more than $50, so she added a $50 charge to my card and then when all said and done she charged $100 to my card. Honeslty wouldn't use you guys again. Seems like a very disorganized and untrustworthy company.
• MV

  Manisha Virk

  Feb 3, 2026
  5.0
  The team at Enterprise Langley is absolutely amazing! Everyone is so incredibly friendly, both in person and over the phone. They were so helpful, kind, and patient. Customer service like this really stands out. Highly recommend this location! :)
• JB

  John Bisnett

  Feb 2, 2026
  1.0
  Ruined my plans. They wouldn't take cash and wouldn't take debit. Worst of all they refused to work with me on this for a 1 day rental that I badly needed. They will not ever see my business again for any reason.
• EM

  Elize Maramot

  Jan 30, 2026
  3.0
  need better time management. worked with Jan’s Precision 2 min drive away with this enterprise twice in a couple months, both times Jan’s had to call them and yell at them for making us wait for more than 45 mins for a ride. When we finally got there this I heard an old lady in a wheelchair arguing with them about the exact same experience I’m having right now swearing complaining saying she feels like she’s on the back burner and forgotten about

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