Fountain Tire

Reviews

• KP

  Kevin Percival

  Feb 18, 2026
  5.0
  I had three tires leaking air. Fountain Tire figured out the issue in under 5 minutes and had the problem solved in under an hour. Something Canadian Tire was unable to figure out after multiple visits and leak tests.
• SS

  Sienna

  Feb 5, 2026
  1.0
  I brought my truck in for a wheel alignment and spoke with Justin Lal. Unfortunately, I was extremely disappointed with the level of customer service I received. After inspecting my vehicle, I was told they couldn’t perform the alignment due to a cracked frame, which I completely understand. However, I was then informed that my truck was undriveable and should be taken to a wrecker. When I arrived to discuss this in person, Justin showed me videos of the issue, but when I politely asked if I could see it myself, he spoke to me in a very dismissive and condescending manner rather than respectfully explaining that it wasn’t possible to view without putting the vehicle on a hoist. When my mother asked what options we had to fix the problem, we were told that a good mechanic wouldn’t repair it, that it would cost thousands of dollars, and that the best option was to send my 1995 F150 — which has very little rust and is in almost perfect condition — to the junkyard. Being told by a professional to scrap my vehicle without suggesting alternatives, such as getting a quote from a welding or frame repair shop, felt unhelpful and unprofessional. He also mentioned that if I decided to purchase a different vehicle, their shop could inspect it and that they have “stopped many people from buying bad vehicles.” While I understand offering inspection services, this felt inappropriate in the context of being told to scrap a repairable truck. It’s also disappointing from an environmental perspective. Encouraging customers to send vehicles to the junkyard and purchase replacements, rather than explore reasonable repair options, does not support sustainability. Repairing vehicles when safely possible is not only practical for customers, but also more responsible for the environment — something I would expect a professional mechanic shop to value. I later inspected the frame myself and will be pursuing a weld repair, as the cracks appear small and repairable. Based on this experience and the way I was treated, I will not be returning or recommending this shop.
• TD

  Tom Dent

  Jan 9, 2026
  5.0
  Ryan and his team have very helpful and informative everytime I have gone in. Including recently helping out on a last minute valve stem issue with our RV. They are my go to tire shop.
• AB

  Americo Batista

  Dec 11, 2025
  4.0
  I don’t usually leave reviews, but this place deserves one. I’ve been here twice, and both times I was given wrong information and pushed to replace tires unnecessarily. The first time was for a tire balance and rotation. When I picked up my car, it was shaking badly. I went back and was told all my tires were “bad” and needed replacement. I took the car to another shop, where they found the real issue in minutes: a small piece of foam inside one tire had come loose. They removed it and the problem was completely fixed. Today, I came back for a simple puncture. The same guy looked at the tire and said it was “illegal” (what?) to repair and that I needed a new tire. That’s simply not true. My tires are only two years old and in good condition. I went elsewhere and had it fixed in 20 minutes. Conclusion: don’t come here. At least one employee is either incompetent or deliberately not serious and trying to sell unnecessary replacements. EDIT: The manager Ryan called me and it was pretty gentle and understanding. He asked me what happened and explained their side, which I understand. So I'll adjust the stars based on the customer service he provided. I might give them one more try because of that.
• JC

  Jenna Chi

  Nov 24, 2025
  5.0
  Ryan and his team always provide great, timely service with my tires and they ensure they're installed perfectly. I appreciate the care they take not to scratch my rims when they swap my summers to winters. It's so nice to have a trustworthy and reliable shop locally.

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