National Car Rental

Reviews

• LH

  Loralea Harper

  Jun 25, 2019
  1.0
  Worst service imaginable. Do not rent or return without someone going over the vehicle! I had it for 2 days was charged for 3, charged more in damage insurance. I got it at a half tank, wasn’t marked on my agreement, and they charged me the extra to refuel it even though it was returned with more than I got it at. Never sent an email copy of receipt! Took total advantage of us as to why we needed to rent a vehicle in the first place! Go to FSJ or GP to rent a vehicle. DO NOT RENT FROM THIS LOCATION
• BM

  Brendon Marchuk

  Feb 5, 2018
  1.0
  This is the worst rental company to date and fraudulent! The car itself was fine, the lady was horrible, i had my vehicle in at gm getting work done and they gave me a vehicle from national in the mean time, i used my credit card as security which is fine and gm was to cover the bill for the rental... all good! I used the car for the 4 days and returned it on dec 15th... keep 15th in mind, she then proceded to charge my cc the entire bill and gm was charged the same lol. I went to gm and said hey i was charged what gives... national said ooops and told gm that they have refunded my card... i checked for 2 weeks making sure it was not a delayed transaction and so on... it wasnt, so after another week of being told it has been refunded i checked again and nothing.... this whole time waisting my time, effort, looking like a fool and paying interest on a transaction that should have NEVER taken place... finally after telling her i will get a lawyer and so on it was magically refunded the next day January 16th some 32 days after claiming it was refunded! But, i still never got any reimbursement for the interest due this whole time. This lady is going to gouge whatever way she can and try to double up clearly... im afraid of how many people may have happened to already. I want nothing to do with this place ever and hope i can spread the word... even if its offered to you be extremely weary! Id give a negative if i could
• HC

  Heather Courville

  Dec 8, 2017
  1.0
  Worst customer service ever. She has absolutely zero phone etiquette, she would rather complain about how cold it is and what else she has to do than do the walk around of the vehicle. Couldn't be bothered to actually meet up for the drop off. 0% professionalism. Do not go here!!!

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