National Car Rental

Reviews

• JJ

  Jerry Joseph

  Apr 14, 2026
  1.0
  My rental has a faulty wiper blade. I had a 3 hr drive in the rain where they offered no support or offered to have me buy a blade. When I returned, I asked management to contact me. They didn't bother.
• DD

  Dlux

  Apr 12, 2026
  4.0
  I recently rented a vehicle from National Car Rental at CFB Comox Airport (YQQ), and overall it was a very smooth and positive experience. One of the biggest conveniences is the location—the rental kiosk is situated right in the arrivals area, which makes the pickup process incredibly easy after a flight. There’s no need for shuttles or long walks; you can go from baggage claim to keys in hand within minutes, which is a huge plus when you’re traveling. The selection of vehicles was also impressive. Whether you’re looking for something compact and fuel-efficient or a larger SUV for more space and comfort, they seem to have a solid range of options available. This flexibility makes it easy to match your rental to your specific needs, whether it’s for business, personal travel, or a longer trip around Vancouver Island. Customer service stood out as well. The staff were friendly, approachable, and efficient throughout the process. They took the time to answer questions clearly and made sure everything was set up properly before I left, which added a reassuring level of professionalism. Another major benefit, especially for those traveling on official duty, is the availability of government pricing. That can make a noticeable difference in overall cost and adds extra value compared to other rental options. All in all, this location delivers on convenience, service, and variety. If you’re flying into YQQ and need a reliable rental car option right at the airport, National is definitely a solid and dependable choice. ⸻ If you want, I can tweak the tone to be more casual or more formal depending on where you plan to post it.
• TR

  Tony Reeman-Clark

  Mar 24, 2026
  5.0
  Thank you! It was such a lovely experience with genuinely friendly staff. It gets your holiday off to a great start when you are greeted warmly and everything is explained effortlessly. The return was just as easy and friendly. Well done!
• DR

  Dave Rogers

  Jan 18, 2026
  5.0
  Pleasant experience renting here (about dozen rentals so far)- only car rental agency at YQQ that is open past 7:30pm (Budget and Enterprise both close by 7:30pm) so if you arrive in an evening flight this is your option. Staff are friendly and the rental vehicles are clean. I’ve received both sedans and SUV’s. Lots to selection.
• TD

  Terra D

  Jan 5, 2026
  5.0
  Receiving my vehicle was very quick and easy. Checkout was the same. I had a slight issue with the vehicle that Claudette was able to help me with very quickly. She was knowledgable and extremely helpful, and I believe went above and beyond.