Brand Certified
Enterprise Rent-A-Car
4.1(470 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
6891 Macpherson Ave, Burnaby, BC
V5J 1L6, Canada
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(604) 435-7755
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.ca/en/car-rental-locations/ca/bc/south-burnaby-c403.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Burnaby, BC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Burnaby location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
470 reviews
5 stars
308
4 stars
52
3 stars
18
2 stars
10
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.
Vehicle Condition
Feedback varied on vehicle cleanliness and condition, with some customers reporting well-maintained cars while others noted issues with pre-existing damage.
Communication Issues
Several reviews pointed out problems with internal communication, leading to inconsistent information about rental requirements and vehicle availability.
Rental Experience
Overall, many customers reported a smooth rental process, though some expressed frustration over unexpected charges and vehicle condition discrepancies.
- JSJimmy SoFeb 25, 20265.0staff are nice, they try their best to help customer.
- LSLaura SmithFeb 21, 20265.0Thank you Enterprise for your awesome service
- BSBecky, Raelee StaceyFeb 14, 20265.0Ah ,the enterprise gang 🤯 LOL , I think they are getting tired of seeing me but they are actually pretty dam good when it comes to customer service 💕 ! Wheather you are renting or going thru ICBC they are the go to place for cars I've had some really nice eye catcher cars the colors are great 👍🏻. I've dealt with enterprise for years under a different name and never had a complaint....so to Sam and his awesome staff ! Thank You 🙏🏻 HuggZ Becky 🇨🇦
- PLPaul and LuanneFeb 12, 20265.0William helped us with our car rental. This guy is 10/10 customer service. I am not surprised why this location has so many great reviews!!
- SSSaad SdJan 29, 20261.0I want to formally express my dissatisfaction with the handling of my recent visit to your Enterprise Rental office. I traveled from the Kitsilano area specifically for this appointment, based on information provided to me by one of your staff members over the phone. During that call, I clearly asked what documentation was required, and I brought exactly what I was instructed to bring. Upon arrival, however, I was told by a different staff member that additional documents were required. Not only did this directly contradict the information I had been given, but I was also accused of lying, which is completely unacceptable and unprofessional. This experience reflects serious internal communication issues within your office and a lack of basic customer respect. As a result of your staff’s failure to provide consistent and accurate information, my time was wasted unnecessarily, and I was subjected to disrespectful treatment. This was a highly frustrating and disappointing experience, and it falls well below the standard of service expected from Enterprise. I expect this matter to be taken seriously and addressed accordingly.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Burnaby offer?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit various needs.
What are the operating hours of Enterprise Rent-A-Car in South Burnaby?
The branch is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and certain holidays such as November 11, 2025.
Can I rent a car at Enterprise Rent-A-Car if I need an airport pick-up?
Yes, Enterprise Rent-A-Car in Burnaby offers airport pick-up services for your convenience.
What payment options are accepted at Enterprise Rent-A-Car in Burnaby?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Where is Enterprise Rent-A-Car located in Burnaby?
It is located at 6891 Macpherson Ave, Burnaby, BC, V5J 1L6, Canada.
Does Enterprise Rent-A-Car have an online presence where I can book or get more information?
Yes, you can visit their website at https://www.enterprise.ca/en/car-rental-locations/ca/bc/south-burnaby-c403.html or their Facebook page at https://www.facebook.com/347280442120654.
What nearby automotive services can I find close to Enterprise Rent-A-Car Burnaby?
Nearby automotive services include Towstar Burnaby for roadside assistance, Autostar Mechanics, Century Collision, Potenza Motor Works, Boyd Autobody & Glass, and Vap Brake & Clutch.
Are there any local attractions or cultural centers near Enterprise Rent-A-Car Burnaby visitors might enjoy?
Yes, nearby you can visit the Shiv Mandir Burnaby - Sanatan Dharm Cultural Society and the Shiv Mandir Hindu temple which offer cultural and religious experiences.
What community or professional service locations are near Enterprise Rent-A-Car Burnaby?
Nearby professional services include Resolution Reprographics offering printing and sign making, Roy's Copier for office equipment, and Royal Vancouver Air Conditioning for home services.
How can nearby places like Iron Workers Union Local 97 be relevant to customers at Enterprise Rent-A-Car?
Iron Workers Union Local 97 is a community service and bar nearby, which could be a meeting spot or point of interest for customers in the area before or after renting a vehicle.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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