Need a rental car in Yuma, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Yuma location today.
Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of vehicles despite prior confirmations.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although some noted issues with specific cars.
Efficiency
While many customers experienced quick service, some reported longer wait times during busy periods.
YG
Yadira Garcia
Feb 23, 2026
5.0
Very easy to reserve online. When arriving to the facility both to pick up and drop off the gentleman were very polite and had great customer service.
JR
Jennifer Reger
Feb 20, 2026
1.0
If I could give a ZERO. I would. This location has multiple customer service issues and they need to be trained. Johnny Escobar talks to you like a child and is biased. He can not be trained in leadership or de-escalation. He immediately went to attack mode of why he put a Do not rent on my account. I never have FAILED to pay any of my rentals. Instead of looking at how much money I spent he was trying to justify a system issue. I feel targeted because I have exercised my rights to advise they need training in the customer service. I have a medical issue in Phoenix and he is denying me a rental because he is on a power trip. The only reason I rent from here is because this is a small town but I would not go here if I didn’t have to.
Update: I already called customer service and waiting for the outcome.
KW
Kathy Wright
Feb 12, 2026
5.0
Excellent customer service - pleasant people & decent cars.
BB
Bryan Bojorquez
Feb 2, 2026
5.0
Excellent service at Enterprise. Ken the branch manager was friendly, professional, and made everything quick and easy. Highly recommend.
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