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Safelite AutoGlass

4.1
(656 reviews)

Business Details

1402 S Kolb Rd, Tucson, AZ
85710, United States
(888) 843-2798
https://www.safelite.com/stores/Tucson-S-Kolb

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Tucson area, turn to Safelite AutoGlass . Those in central Tucson or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1402 S Kolb Rd, Safelite AutoGlass Tucson repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1402 S Kolb Rd, Tucson, AZ
85710, United States

Hours

Reviews

4.1
656 reviews
5 stars
474
4 stars
33
3 stars
22
2 stars
15
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, but others reported poor communication and difficulty reaching representatives.

Service Quality

While some customers were satisfied with the quality of repairs and timely service, others experienced issues with workmanship and attention to detail.

Appointment Scheduling

Several reviews highlighted frustrations with scheduling appointments and the lack of timely updates regarding service status.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing high satisfaction while others reported significant dissatisfaction and issues.
  • CC
    Craig
    5 days ago
    5.0
    Tech came to house and filled a huge chip, saving me the cost of a new screen. Polite, friendly and professional.
  • JA
    Joe Ahumada
    5 days ago
    5.0
    Completed my windshield replacement while I was at work. The installer was fantastic! He really went above and beyond. The new windshield gave the truck a fresher look and I couldn't be happier. Great service at a fair price. I will be calling them for my next windshield
  • CD
    Cynthia Davis
    Feb 23, 2026
    5.0
    Sergio called to introduce myself and give me an eta. He was very friendly professional and knowledgeable about products and services. It's nice to see someone who cares about the consumer. I will use safelight if I ever need a new windshield replacement again. Perfect service call, it could not have been better.
  • KL
    Kara Lehmann
    Feb 22, 2026
    1.0
    I had an appointment scheduled on Friday, Feb. 20 for an at-home front windshield replacement. I received a confirmation email and text message, and I took the day off so I could be home for my appointment. About half way through my appointment window, I hadn’t heard anything, so I went online to check the appointment status, which showed it was canceled by Safelite. I was not contacted in any form by Safelite to inform me of this cancelation and I lost a day of work. I could not get ahold of this location despite calling several times. I called Progressive, my insurance company, because I scheduled the appointment through my insurance. I told them the situation about how Safelite canceled my appointment, and they tried to contact this location so they could be “uninvoiced” and get me rescheduled. Progressive also could not get ahold of this location, so we had to spend hours on the phone resetting my claim and appointment. I got rescheduled for Sunday, Feb. 22. Sunday comes around and about 20 minutes into my new appointment window, I get a call from the Safelite technician who said “I got bad news. They never put your windshield on the vehicle so I don’t have the glass to do your replacement. They will call sometime Monday to get you rescheduled”. So two appointments in a row they canceled my appointment (that I have already paid for) during the appointment window with no advance warning. Now I’m just awaiting their call for an appointment I’ve already paid for and will have to take another day off work - I’ve honestly lost so much money from this thanks to Safelite. I’ve never had this probably with any other location, very, very unreliable. Looking forward to their response.
  • BU
    Bailey Unrein
    Feb 9, 2026
    5.0
    Had my windsheild replaced on my 1993 Ford Bronco. The service tech was super friendly and was upfront about the potential of not being able to replace the old windshield if the weld flange was rusty. He was ultimately able to replace my windshield and was really excited about seeing an older car.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Tucson offer?

Safelite AutoGlass Tucson offers windshield repair and replacement, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, power window repair, and advanced safety system recalibration.

Where is Safelite AutoGlass located in Tucson?

Safelite AutoGlass is located at 1402 S Kolb Rd, Tucson, AZ 85710, USA.

Brand Certified Facts from Safelite AutoGlass

Safelite AutoGlass partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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