Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Tucson area, turn to Safelite AutoGlass . Those in central Tucson or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3571 W Ina Rd #151, Safelite AutoGlass Tucson repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
634 reviews
5 stars
425
4 stars
44
3 stars
13
2 stars
24
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, efficiency, and thoroughness of the technicians, highlighting their friendly demeanor and quality workmanship.
Communication Issues
Several reviews noted difficulties in reaching customer service, with complaints about automated systems and lack of follow-up from staff.
Inconsistency
There were multiple reports of inconsistent service, including incorrect parts being used, scheduling issues, and poor handling of customer complaints.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their overall experience, recommending the service for its convenience and quality.
- PSPeter Stone2 days ago5.0They were booked up but allowed a “drop and go” so windshield replacement was accomplished the same day as requested. Day after initial call. It was ready by mid day. Quality and efficiency was excellent. Good experience.
- BSBy SenderJan 4, 20261.0This company thinks the consumer is their cash cow. You can make an appointment, but Safelite will not provide a phone number or ways and means to talk directly to them. I had specific reasons for needing to speak to Safelite before spending ONE HOUR round trip travel time going out to their facility early in the morning. I picked up the phone and actually found another vendor whose fee was slightly less AND WHO CAME OUT TO MY RESIDENCE! Call around before you use this company. They get one star because Google will not allow zero stars.
- SASuzana AlvarezDec 28, 20255.0Getting my windshield repaired was super easy, a technician came to me, they repaired it in a timely manner, the technician was professional and very informative.
- AMAnna Aileen MoncriefDec 23, 20255.0I've been coming here for all my windshield needs! The staff are always professional and knowledgeable. Half of the time I go to Safelite to fix the dings on the windshields on our vehicles, I pay out of pocket. I am very grateful and relieved that it has always been fairly priced. In all of my experiences, the staff was always friendly and caring of our vehicles. I also love the warranty and the nation wide accessibility. Overall, I highly recommend!
- EAElena AlvarezDec 12, 20255.0I’ve used your service before for other vehicles and have always been a pleased customer. I requested your service and I’m very happy you were able to come to my work place and take care of my windshield. Thank you yo the service man he did a great job and great customer service all around. Thank you all
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass Tucson provide?
Safelite AutoGlass Tucson offers auto glass installation and repair, including windshield chip and crack repair, power window repair, and same-day service. They also handle insurance paperwork and recalibrate advanced safety systems.
What are the operating hours of Safelite AutoGlass Tucson?
Safelite AutoGlass Tucson is open Monday through Saturday from 7:30 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass Tucson offer mobile service?
Yes, Safelite AutoGlass Tucson provides both in-shop and mobile auto glass repair and replacement services within the Tucson area.
Is there a warranty on windshield repairs at Safelite AutoGlass Tucson?
Yes, windshield repairs at Safelite AutoGlass Tucson come with a national lifetime warranty for added peace of mind.
Which payment options are accepted at Safelite AutoGlass Tucson?
Safelite AutoGlass Tucson accepts AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA as payment methods.
Does Safelite AutoGlass Tucson require appointments for service?
Yes, appointments are required to ensure timely and efficient service at Safelite AutoGlass Tucson.
In which languages does Safelite AutoGlass Tucson offer service?
Safelite AutoGlass Tucson provides service in both English and Spanish to accommodate a diverse clientele.
Where is Safelite AutoGlass Tucson located?
Safelite AutoGlass Tucson is located at 3571 W Ina Rd #151, Tucson, AZ 85741, USA.
What nearby automotive services can customers visit before or after Safelite AutoGlass Tucson?
Customers can visit nearby automotive services such as MPG Automotive Services, Automotive Specialists, Midas, and AutoZone for complementary vehicle maintenance or parts needed.
What nearby dining options are available around Safelite AutoGlass Tucson?
Nearby dining options include El Molinito for Mexican cuisine, Panda House Stir-Fry for Asian dishes, Wingstop for fast food chicken, and Crema Coffee for coffee and café items.
Are there nearby facilities for moving or storage services close to Safelite AutoGlass Tucson?
Yes, nearby moving and storage services include Smart Move Moving and Storage, TWO MEN AND A TRUCK, and U-Haul Neighborhood Dealer, ideal for customers needing transportation and storage solutions.