Pilot Travel Center

4.2
3508 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Tucson, AZ! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
5570 E Travel Plaza Way, Tucson, AZ
85756, United States

Hours

Reviews

4.2
3,508 reviews
5 stars
1,835
4 stars
940
3 stars
424
2 stars
92
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude and unprofessional behavior from specific staff members.

Cleanliness

Many customers noted the cleanliness of the restrooms and showers, although there were complaints about dirty sinks and maintenance issues.

Parking Issues

Several reviews highlighted problems with parking availability, particularly regarding reserved spots and enforcement of parking rules.

Food Quality

While some customers enjoyed the food options available, others expressed dissatisfaction with the quality and service at food outlets.

Shower Wait Times

Numerous customers reported long wait times for showers, with some stating that they had to wait excessively despite empty rooms.
  • GO
    gc ortiz
    Jan 5, 2026
    5.0
    Great place place to stop and refuel. If you need to shower, say no more, its available. Fueling available for regular vehicles, RV, and 18 wheelers. Variety of options for food. I chose Subway, many thanks to Karina for her great customer service and awesome sandwich creation. Sorry, first 3 photos are for another Pilot location in Yuma, AZ.
  • LL
    lisbeth landung
    Jan 5, 2026
    5.0
    Clean and smell good toilet Fountain drink and coffee station has lots of option. Warm soup station attached with cold sandwich, fruits and salad station. We ordered Mini Cinnabon to go and they have microwave to warm up those cuties. Tasted so good. They have self check out machine to help you go in and out quickly. Did I mention there'a plenty of food option? Pilot's Fried Chicken n Pizza,Subway and Taco Bell. They have designated pump for RV and trucks also provided shower rooms.
  • IS
    Isaac Sanchez
    Dec 23, 2025
    5.0
    Good customer service. Showers and restrooms are clean. Variety of food like Subway, Taco Bell and Pilot's menu.
  • JF
    Jason Fullilove
    Dec 22, 2025
    5.0
    Beautiful Pilot. Good amenities, clean bathroom. Clean parking lot, fast pumps. Employees visibly trying their hardest and doing an excellent job. Bathroom sinks were a bit dirty, other than that, this is a perfect Pilot! Rubber-side down, truckers. Thanks for what you do, as well.
  • DW
    Devin Williams
    Dec 21, 2025
    5.0
    Merry Christmas everyone! This post was for yesterday. As I had a very big day going from Yuma, AZ to Plateau, Texas and swapped out for rest and forgot to post this review. It was another quick stop and fuel up of a nice hot glass of white chocolate peppermint hot cocoa and diesel for my 18 wheeled sleigh. Here is literally a loving and strong group of Pilot employees that greets everyone coming into the store with a hello and warm smiles. Always willing to help and you can see the well led group here as the store, even in its busy times, is clean and well stocked. Coffee is full and the cinnamon smell fills the air. I got fueled up and a Certified CAT scale ticket just for verification of max weight. The self checkouts are amazing as it gives you the option to pay for your scale ticket. That also makes it easier for the PILOT employees to get your truck information input into the CAT system. Thanks to the PILOT employee that helps the company place, sell and move products. She did a great job taking our photo. I can't remember her title there at Pilot, sounds pretty cool and as important as Santa's Elves. You have to have organized placements for efficiently moving products This call out is for the team here in Tucson Arizona. You guys are awesome and efficient. Keep it up! I will be back, especially when it's my dedicated routes assigned fuel point. Ho!- Ho!- Ho! 🎅 Trucks stops visited over the years by Santa and reviews: Quartzsite, AZ. PILOT Eloy, AZ. PILOT Yuma, AZ. PILOT San Antonio, TX. PILOT Junction, TX. PILOT Midway, FL. PILOT Gulfport, MS. Flying J Lordsburg, NM Flying J. Last stop visited: Yuma, AZ. PILOT. ~ Until next time. [[[ Made possible by a Father of *soon to be* 5 Combat Medically Retired SGT DEVIN WILLIAMS 31B MILITARY POLICE UNITED STATES ARMY ]]]

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.