Pilot Express

4.2
512 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Express in Tucson, AZ! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Express
9255 S Rita Rd, Tucson, AZ
85747, United States

Hours

Reviews

4.2
512 reviews
5 stars
298
4 stars
109
3 stars
41
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently noted that the facility is clean, including restrooms and the store.

Staff Helpfulness

Many reviews praised the staff for being friendly and helpful, with specific mentions of employees going above and beyond.

Service Issues

Several customers reported issues with slow pumps, malfunctioning card readers, and problems with propane availability.

Management Concerns

There were multiple complaints about the management style, with some customers describing rude behavior from the general manager.

Parking Limitations

Customers expressed frustration over limited parking availability, especially for truck drivers.
  • CG
    Cassandra Gerald
    1 day ago
    5.0
    Awesome service. Very polite and helpful if you have questions. Great variety of stuff to purchase and puruse through. A lot of different choices to choose from for different products.
  • MB
    Melissa Bourbonais
    3 days ago
    4.0
    Just needed gas
  • JF
    John Fette
    Nov 15, 2025
    4.0
    Always the best priced gas in town
  • TG
    Travel Gal
    Nov 12, 2025
    4.0
    I stopped here to fuel up, get coffee, and use the restroom. The Good: The women's restroom was clean, and the employees were very nice, especially the man who was working the register. The ground around the outside of the business was clean too. The Bad: The coffee was terrible. Ugh! It just tasted bad, even after I added whole milk and a lot of sugar. I did not like it! It was some of the worst coffee I have EVER tasted. There is a Subway sandwich shop in this Pilot Express. There is a burger King right next door. The Burger King and the Pilot Express share a driveway, so it's super easy to get to the Burger King. I don't know why it's a Pilot Express and not just a Pilot.
  • MK
    Michael Kahn
    Nov 11, 2025
    1.0
    No mute button for obnoxious pump screen. Immediately canceled transaction and moved on.

Frequently Asked Questions About Pilot Express

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.