Pilot Express

4.2
523 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Express in Tucson, AZ! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Express
9255 S Rita Rd, Tucson, AZ
85747, United States

Hours

Reviews

4.2
523 reviews
5 stars
306
4 stars
110
3 stars
41
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently noted that the facility, including restrooms, was clean and well-maintained.

Staff Service

Many reviews praised the friendly and helpful staff, although there were some negative experiences with management.

Fueling Experience

Several customers reported issues with slow fuel pumps and difficulties at the gas station, including malfunctioning card readers.

Food Options

While some enjoyed the food offerings, there were complaints about the quality of coffee and service at the Subway.

Parking Issues

Customers expressed concerns about limited parking availability for trucks and the overall layout of the station.
  • MR
    Margie Raimondo
    Dec 20, 2025
    5.0
    It is a small pilot express but it is really great. It is clean. Bathrooms are clean. They are fully stocked with munchies, subway and other goodies you can buy for your vehicle.
  • WC
    Walt Coffman
    Dec 9, 2025
    4.0
    It looks old, but it is clean.
  • JJ
    Jesse Jacka
    Nov 28, 2025
    5.0
    Pilot is easily the best truck stop in Tucson—clean, stocked, and run like they actually expect humans to walk through the door. The coffee’s solid, the bathrooms don’t make you question your life choices, and the staff keeps things moving. It’s the one place you can stop and know you’re good to go.
  • DB
    Darrell Brown
    Nov 22, 2025
    1.0
    Are usually go there around 2:30 AM in the morning reported some stuff that was going on there on their night shift about a certain cashier came in this morning I saw the monsters was two for one so I got my free monster this morning, but I did not get my free monster yesterday even though I purchased I asked the cashier about that. She ignored me. I asked her again. She ignored me again, and then before I left, she gave me a dirty look. Obviously, she knows I’m the one that says something about her on Night Shift and now she’s making it awkward for me to go in and get my stuff for work now she’s making awkward for me to go in there. This is not right. I am in paying customer
  • CG
    Cassandra Gerald
    Nov 22, 2025
    5.0
    Awesome service. Very polite and helpful if you have questions. Great variety of stuff to purchase and puruse through. A lot of different choices to choose from for different products.

Frequently Asked Questions About Pilot Express

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.