Mister Car Wash

Reviews

• EC

  E Cruz

  Feb 20, 2026
  1.0
  I hate being approached at the kiosk every time. I don’t not want to speak to anyone I don’t want to sign up for the subscription and I do not need help inserting my card into the POS that is less than a foot away from me.
• RP

  Robert Phiefer

  Feb 9, 2026
  1.0
  Dear Mister Car Wash Corporate Team, I am writing to formally file a complaint regarding vehicle damage that occurred at your Mister Car Wash location in Tucson, Arizona (Speedway Blvd & Country Club Rd) on January 28, 2026. Prior to entering the wash tunnel, I followed explicit instructions previously given to me by location management: I was told to ask the tunnel attendant to perform a top brush retract to prevent damage to my vehicle’s roof-mounted light bar. Upon arriving at the tunnel entrance, I did exactly that. The attendant acknowledged my request and stated that he would retract the top brush. Despite this assurance, the top brush was not retracted, and it made contact with my vehicle, causing damage to my light bar. After reporting the incident, I spoke with the General Manager, Ciara, who denied my claim outright. I was told that Mister Car Wash bears no responsibility because the damaged component is an aftermarket part. This response is unacceptable and logically flawed. The issue is not whether the part is aftermarket—the issue is that I followed management’s instructions, relied on an employee’s confirmation, and the employee failed to take the agreed-upon preventive action, directly resulting in damage. Additionally, no apology or expression of concern was offered. The response was entirely dismissive and lacked professionalism, accountability, or customer care. I am requesting the following: A formal review of this incident, including employee conduct and management’s handling of the claim Compensation for the damage caused to my vehicle’s light bar A written response addressing why my request—made specifically to prevent damage—was ignored I have been a paying customer and acted in good faith at every step. I expect Mister Car Wash to do the same by taking responsibility for employee negligence and providing a fair resolution. I look forward to your prompt response. Sincerely, Robert
• RS

  Ray S

  Feb 7, 2026
  5.0
  The young girl helping at the kiosk was so helpful, friendly and kind. I appreciate young people who show up to work ready to help! I asked and I believe she said her name was Analise. So thankful for her!
• AR

  Autumn Rivera

  Jan 30, 2026
  5.0
  Forget about star coin and clean freak there trash I have tried them all Mister and I mean all locations but the one on 22nd (there trash ) they all are amazing customer service on point . I would love to thank Hazel she was amazing customer service was 100% I came back to this store all the way from vail just because of her thank you again Hazel your amazing keep up the good work and thank you mister car wash .
• GN

  Gabriela Nava

  Jan 27, 2026
  5.0
  Best place to sign up for monthly service. You can find one easily anywhere in Tucson, so you never have to go out of your way to get your car wash. Free vacuums in most of them.

Frequently Asked Questions About Mister Car Wash