Gerber Collision & Glass

Reviews

• KS

  Kristina S.

  3 days ago
  5.0
  I was rear ended in December wasn't aware of the amount of damage that was actually done to my car thankfully it was 100% paid for through the other person's insurance or I would have never been able to get it fixed Giovanni kept in constant communication with updates on where they were at in the process 2 months later my car looks like it was never in an accident they took lots of care to make sure it was done just right with no issues I could not be happier with the experience I had with them and the customer service I recommend them 100%
• AH

  Abu Halimeh

  Oct 28, 2025
  1.0
  I took my 2024 Kia Seltos (only 16K miles) to Gerber Collision & Glass, 7940 E Lakeside Pkwy, Tucson after a minor fender bender. A week later, Gerber gave me an outrageous $13,000 estimate for what other shops quoted around $2,000. Because of that, the other party’s insurance backed out, and my own insurance ended up totaling my car — something that could have been avoided had Gerber communicated with me before submitting that estimate. When we chose to keep the car after deducting its salvage price, and I went to pick it up, the vehicle was not properly reassembled, interior filthy and super dusty, reeked of smoke, and still smells bad after 2 days with the windows down, and I even found ketchup packets in the trunk. For a shop that’s supposed to represent professionalism and care, this experience was the opposite. Poor communication, poor workmanship, and zero attention to customer property. This place is a complete ripoff. Avoid this Gerber location.
• EW

  Edward Wagner

  Oct 17, 2022
  5.0
  Fast and friendly service.
• LB

  Lorri Baker

  Mar 28, 2018
  2.0
  I phoned for info on a repair. After a very long wait on hold, the Lady who answered the phone was not knowledgeable and not very helpful. I asked to speak to someone who might know more she put me on hold then came back on the phone and said no they could not fix my windshield I would have to replace it this is without even looking at my windshield. I was very disappointed that I could not speak with a knowledgeable person for any explaination. I will not use this company.

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