Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Tucson, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tucson Marana location today.
Location
Hours
Reviews
4.3
552 reviews
5 stars
376
4 stars
70
3 stars
33
2 stars
17
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting specific employees for their exceptional service.
Vehicle Condition
While many customers report clean and well-maintained vehicles, there are recurring complaints about dirty interiors and poorly cleaned windshields.
Reservation Issues
Several customers experienced problems with the reservation system, including unavailability of reserved vehicles and unexpected fees.
Efficiency
Most reviews commend the quick and smooth process for both pick-up and drop-off, with many customers noting minimal wait times.
Overall Satisfaction
Despite some issues, many customers express high satisfaction with their rental experiences and indicate they would return.
- JFJodi Fisher4 days ago5.0Great service, good car, no problems, will use them again. I worked with Josh, he was great.
- WBWilliam BookerNov 15, 20255.0Kind courteous staff at the thornydale location, made my car rental experience easy and stress free, will definitely use them in the future.
- MSMason SobergNov 14, 20254.0Rented two different pickup trucks both with a little trash in the back of the bed that would have blown out going down the road. I pointed it out to the Enterprise employee when I picked up the trucks. He told me that his people are not responsible for cleaning out the bed of the trucks before they rent them. Seems very strange.
- LMLauren MJNov 13, 20251.0My vehicle was getting work done, and because of my warranty I was able to get a rental car while it was being fixed. My warranty wanted me to go to Enterprise on Thornydale. I was definitely hesitant because I have heard some horrible things about this location. Unfortunately some of what I've heard is true. There are some nice people that work there, don't get me wrong. The dealership said that after I return my rental car, Enterprise will shuttle me to the dealership to pick up my vehicle after it's repair. Apparently Enterprise does this quite often for that dealership. But, the assistant manager Josh, was rude, he made this experience awkward and uncomfortable! He kept saying, that the dealership needed to stop volunteering their shuttle. He said that the dealership is 8 miles away and they don't go farther than 5 MI. I have been told by several people that they make runs to the Marana airport continuously and that is much farther than the dealership. The dealership had no idea what the heck I was talking about when I mentioned this issue to them. This Josh guy, made me feel extremely uncomfortable and as if he was doing me a great favor, which in my opinion is really crappy professionalism and customer service. Josh had an attitude the entire time I was there, I'm just grateful that I didn't see him at all when I first got the rental and only had to put up with him for the return.
- GRGary ReichOct 29, 20255.0Good,clean vehicle very economical car to operate. H KONA.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Tucson, AZ?
Enterprise Rent-A-Car is located at 6811 N Thornydale Rd, #191, Tucson, AZ 85741.
What are the operating hours of Enterprise Rent-A-Car in Tucson?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of rental vehicles does Enterprise Rent-A-Car offer at the Tucson Marana location?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Can I rent a van or luxury car at Enterprise Rent-A-Car in Tucson?
Yes, Enterprise Rent-A-Car provides van rentals as well as luxury car rental options.
Is it possible to make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/az/tucson-marana-501b.html?mcid=yext:245709.
What payment methods are accepted at Enterprise Rent-A-Car in Tucson?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, they provide discounts for active military members.
What nearby places can I visit around Enterprise Rent-A-Car in Tucson?
Nearby places include the shopping center Shops At Thornydale, restaurants like Jersey Mike's Subs and Monsoons Tap & Grill, as well as beauty salons like Celebrity Tanning.
Is there a place nearby where I can grab a meal after renting a car?
Yes, several nearby dining options include Golden Corral Buffet & Grill, Jersey Mike's Subs, Culver's, and Monsoons Tap & Grill, all within easy reach from Enterprise Rent-A-Car.
Are there services nearby Enterprise Rent-A-Car that can help with home or vehicle needs?
Yes, nearby services include First Impression Security Doors for home security, and Sears Appliance Repair for appliance issues.