B&K Transmission and Auto Service

4.5
161 reviews
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Business Details

5235 East 22nd Street, Tucson, AZ
85711, United States
(520) 795-9823
https://bktransmission.com/

About

Transmission Shop
B&K Transmission and Auto Service has served drivers in and around Tucson, Arizona, since 1972. Our shop first opened with a mission to provide solutions for complex car problems. Transmissions are one of the most complex vehicle components, and when they need service, owners need someone with the right training and tools to get the job done. Our team of ASE Certified technicians is up for the challenge. We are dedicated to providing reliable transmission solutions and comprehensive auto care — everything from minor and major repairs to general maintenance — for all makes and models. After 50 years of experience, we are led by a fourth-generation and owner and confident that we can provide the standard of care our community deserves.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

B&K Transmission and Auto Service
5235 East 22nd Street, Tucson, AZ
85711, United States

Hours

Reviews

4.5
161 reviews
5 stars
135
4 stars
6
3 stars
2
2 stars
0
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, honest, and professional service, highlighting effective communication and updates throughout the repair process.

Quality of Work

Overall, customers expressed satisfaction with the quality of repairs, noting that their vehicles were fixed correctly and efficiently, often at competitive prices.

Honesty and Transparency

Numerous reviews emphasized the shop's commitment to honesty, with customers appreciating the lack of hidden fees and unnecessary upselling.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to communication issues, delays, and dissatisfaction with service quality.
  • DQ
    Dulce P. Quevedo
    Dec 31, 2025
    5.0
    Best customer service HONEST people!! Fast service! Fixed a Ford 250 diesel and completed the work fast a right no hidden fees! Have tons of financing options and again honest people! Thank you!
  • SB
    Steven Bacon
    Dec 3, 2025
    5.0
    It was extremely nice to find an honest shop for a new clutch. Jimmy was awesome, great customer service, knowledge & communication. Always new when parts received, status updates were great. Will definitely recommend this shop.
  • LB
    Libby Barker
    Oct 8, 2025
    5.0
    Jon is amazing! We spent 4 weeks jumping hoops to get the warranty company to ok my transmission rebuild. Thanks to Jon for working with them & giving up a lift for, well, forever! I picked it up today & it drives GREAT! I would give 10 stars if at all possible! BEST place for transmission work! The people are awesome!
  • RR
    Richard Rundhaug
    Oct 4, 2025
    5.0
    Very good service. It took longer than expected but I was pleased with quality of work.
  • KH
    Kevin Hortel
    Sep 15, 2025
    5.0
    I am impressed with the staff and service I received on my 2013 Buick Enclave. Jimmy is very informative and keeps you updated along the way. Explains things very well and professionally. My car had been in another shop 2-3 times previously and each time I had issues. Kudos and many thanks to the owner Greg for a superb and timely repair. My car's transmission seems to be purring along now. Thank you to all involved in the repair.
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Frequently Asked Questions About B&K Transmission and Auto Service

What types of vehicle services does B&K Transmission and Auto Service provide?

B&K Transmission and Auto Service offers reliable transmission repair and service, as well as comprehensive auto care including minor and major repairs and general maintenance for all makes and models.

Where is B&K Transmission and Auto Service located?

The shop is located at 5235 East 22nd Street, Tucson, AZ 85711, US.