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B&K Transmission and Auto Service

4.5
(162 reviews)
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Business Details

5235 East 22nd Street, Tucson, AZ
85711, United States
(520) 795-9823
https://bktransmission.com/

About

Transmission Shop
B&K Transmission and Auto Service has served drivers in and around Tucson, Arizona, since 1972. Our shop first opened with a mission to provide solutions for complex car problems. Transmissions are one of the most complex vehicle components, and when they need service, owners need someone with the right training and tools to get the job done. Our team of ASE Certified technicians is up for the challenge. We are dedicated to providing reliable transmission solutions and comprehensive auto care — everything from minor and major repairs to general maintenance — for all makes and models. After 50 years of experience, we are led by a fourth-generation and owner and confident that we can provide the standard of care our community deserves.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

B&K Transmission and Auto Service
5235 East 22nd Street, Tucson, AZ
85711, United States

Hours

Reviews

4.5
162 reviews
5 stars
135
4 stars
6
3 stars
2
2 stars
0
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, with specific mentions of employees like Paul and Jimmy.

Honesty and Transparency

Numerous reviews highlighted the shop's commitment to honest pricing and transparent communication, with customers appreciating the lack of hidden fees.

Quality of Work

Customers frequently expressed satisfaction with the quality of repairs, particularly for transmission work, noting that their vehicles were running smoothly after service.

Communication

Several reviews mentioned effective communication throughout the repair process, with updates on the status of repairs being a common positive point.

Mixed Experiences

While many reviews were positive, there were also complaints about poor customer service and unresolved issues, indicating inconsistency in customer experiences.
  • KK
    Ketchum K9
    Feb 17, 2026
    1.0
    I have went here several times for services with no problems. However, this past experience I gave them my parts kit and they never gave the unused parts back. Guy at the desk is horrible at Customer service and rude. Definitely will not return and do not recommend.
  • DQ
    Dulce P. Quevedo
    Dec 31, 2025
    5.0
    Best customer service HONEST people!! Fast service! Fixed a Ford 250 diesel and completed the work fast a right no hidden fees! Have tons of financing options and again honest people! Thank you!
  • SB
    Steven Bacon
    Dec 3, 2025
    5.0
    It was extremely nice to find an honest shop for a new clutch. Jimmy was awesome, great customer service, knowledge & communication. Always new when parts received, status updates were great. Will definitely recommend this shop.
  • LB
    Libby Barker
    Oct 8, 2025
    5.0
    Jon is amazing! We spent 4 weeks jumping hoops to get the warranty company to ok my transmission rebuild. Thanks to Jon for working with them & giving up a lift for, well, forever! I picked it up today & it drives GREAT! I would give 10 stars if at all possible! BEST place for transmission work! The people are awesome!
  • RR
    Richard Rundhaug
    Oct 4, 2025
    5.0
    Very good service. It took longer than expected but I was pleased with quality of work.
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Frequently Asked Questions About B&K Transmission and Auto Service

What types of vehicle services does B&K Transmission and Auto Service provide?

B&K Transmission and Auto Service offers reliable transmission repair and service, as well as comprehensive auto care including minor and major repairs and general maintenance for all makes and models.

Where is B&K Transmission and Auto Service located?

The shop is located at 5235 East 22nd Street, Tucson, AZ 85711, US.

Brand Certified Facts from B&K Transmission and Auto Service

B&K Transmission and Auto Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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