AutoZone Auto Parts

4.4
409 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10240 E Old Vail Rd, Tucson, AZ
85747, United States

Hours

Reviews

4.4
409 reviews
5 stars
269
4 stars
76
3 stars
29
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Staff Performance

Specific employees, particularly Jack, Ronald, and Austin, received multiple commendations for their exceptional service and expertise.

Product Availability

While many customers found the store well-stocked, some expressed frustration over items being out of stock or receiving incorrect parts.

Store Environment

The store was frequently noted for its cleanliness and friendly atmosphere, contributing to a positive shopping experience.

Mixed Experiences

Some reviews highlighted inconsistent service, with a few customers reporting negative interactions or feeling ignored.
  • XS
    Xavier Silakes
    2 days ago
    1.0
    Don’t bother ordering parts with Betty. She won’t bother to order it and she’ll be rude about it when you call asking where your order is.
  • AT
    Antonio Tapia
    Oct 11, 2025
    5.0
    I went in today looking for a headlight wiring harness for my 2009 dodge ram 1500 and a young man named jack was a lot of help when trying to find it not only did he help me find it he explained the process of how to change out the harness and it was a lot of help
  • JM
    John McWhorter
    Oct 11, 2025
    2.0
    Went into store number #06291 for wiper blades and was told if I buy 2 that I would get free gallon of wiper fluid I rejected offer and staffed pushed again saying it was free.i said fine to just blow it off then he rang up the fluid and then said don't worry it will take it off. He gave a military discount even when he never asked for a military ID so the item was not free. When I told him that I want to return the fluid in that case he said it's his promotional sale that they have to make quotas. It's not my responsibility to help as a customer with that and should have taken my first no at the offer as such. Then when I asked for a refund he said do you want a 20 percent discount instead, thinking to myself why would not offer me that before then. Not trust worthy business in my opinion. Left not likely to go back nor send people as a recommendation.
  • CM
    Charlotte Manross
    Oct 8, 2025
    5.0
    Jack B. is awesome! Helped us out, was very professional, and answered any questions we had.
  • BT
    Ben Tetzlaff
    Oct 1, 2025
    4.0
    Had to get a lugnut for my truck rim . They help get correct one ,tested it rite there, yes good, when home and wrenched it on. 4 days later ,saw something on the road, stopped, picked it up. A lug nut, same as mine, worn but good, now I got a spare , if or when I need it!!! Cool, ...B.T.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Tucson?

AutoZone Auto Parts in Tucson is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Tucson, AZ?

AutoZone Auto Parts is located at 10240 E Old Vail Rd, Tucson, AZ 85747, USA.