Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Employee Recognition
Jack, Ronald, and other employees received multiple commendations for their exceptional service and professionalism.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported negative experiences with specific employees and issues with service.
Product Availability
Several customers noted that the store often had the parts they needed, although some expressed frustration with stock issues.
Store Environment
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
AM
Andrew maxam
Dec 22, 2025
5.0
Jack B. is the best. I went in today for a new battery for my jeep and he knew exactly what to do. I felt like I could trust the store and he even installed it in less than 5 minutes!
BS
Brandon Sherwood
Dec 5, 2025
5.0
Employees were very helpful with resolving my situation. They vocalized that they wanted to ensure that I left happy with any and all problems resolved. I will continue to do business here. Thank you.
XS
Xavier Silakes
Nov 22, 2025
1.0
Don’t bother ordering parts with Betty. She won’t bother to order it and she’ll be rude about it when you call asking where your order is.
AT
Antonio Tapia
Oct 11, 2025
5.0
I went in today looking for a headlight wiring harness for my 2009 dodge ram 1500 and a young man named jack was a lot of help when trying to find it not only did he help me find it he explained the process of how to change out the harness and it was a lot of help
JM
John McWhorter
Oct 11, 2025
2.0
Went into store number #06291 for wiper blades and was told if I buy 2 that I would get free gallon of wiper fluid I rejected offer and staffed pushed again saying it was free.i said fine to just blow it off then he rang up the fluid and then said don't worry it will take it off. He gave a military discount even when he never asked for a military ID so the item was not free. When I told him that I want to return the fluid in that case he said it's his promotional sale that they have to make quotas. It's not my responsibility to help as a customer with that and should have taken my first no at the offer as such. Then when I asked for a refund he said do you want a 20 percent discount instead, thinking to myself why would not offer me that before then. Not trust worthy business in my opinion. Left not likely to go back nor send people as a recommendation.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Tucson?
AutoZone Auto Parts in Tucson is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Tucson, AZ?
AutoZone Auto Parts is located at 10240 E Old Vail Rd, Tucson, AZ 85747, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone Auto Parts offers new and remanufactured hard parts, maintenance items, car accessories, including brake pads, car batteries, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone Auto Parts customer service at +1 520-329-6456 or via email at customer.service@autozone.com.
Which brands are available at AutoZone Auto Parts in Tucson?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any convenient places to eat near AutoZone in Tucson?
Yes, nearby you can find Tropical Smoothie Cafe, Dunkin', Filiberto's Houghton, eegee's, Native Grill & Wings, McDonald's, and Freddy's Frozen Custard & Steakburgers for dining options before or after your visit.
What automotive services and shops are near AutoZone Auto Parts?
Nearby automotive services include Brake Masters for oil changes and repairs, and Surf Thru Express Car Wash for car washing and detailing.
Is there public transportation or other landmarks to help find AutoZone at 10240 E Old Vail Rd?
While specific transit stations are not listed, nearby landmarks include Verizon mobile store and Northwest Emergency Center at Vail, which can help you orient your way to AutoZone Auto Parts.