Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Staff Performance
Specific employees, particularly Jack, Ronald, and Austin, received multiple commendations for their exceptional service and expertise.
Product Availability
While many customers found the store well-stocked, some expressed frustration over items being out of stock or receiving incorrect parts.
Store Environment
The store was frequently noted for its cleanliness and friendly atmosphere, contributing to a positive shopping experience.
Mixed Experiences
Some reviews highlighted inconsistent service, with a few customers reporting negative interactions or feeling ignored.
XS
Xavier Silakes
2 days ago
1.0
Don’t bother ordering parts with Betty. She won’t bother to order it and she’ll be rude about it when you call asking where your order is.
AT
Antonio Tapia
Oct 11, 2025
5.0
I went in today looking for a headlight wiring harness for my 2009 dodge ram 1500 and a young man named jack was a lot of help when trying to find it not only did he help me find it he explained the process of how to change out the harness and it was a lot of help
JM
John McWhorter
Oct 11, 2025
2.0
Went into store number #06291 for wiper blades and was told if I buy 2 that I would get free gallon of wiper fluid I rejected offer and staffed pushed again saying it was free.i said fine to just blow it off then he rang up the fluid and then said don't worry it will take it off. He gave a military discount even when he never asked for a military ID so the item was not free. When I told him that I want to return the fluid in that case he said it's his promotional sale that they have to make quotas. It's not my responsibility to help as a customer with that and should have taken my first no at the offer as such. Then when I asked for a refund he said do you want a 20 percent discount instead, thinking to myself why would not offer me that before then. Not trust worthy business in my opinion. Left not likely to go back nor send people as a recommendation.
CM
Charlotte Manross
Oct 8, 2025
5.0
Jack B. is awesome! Helped us out, was very professional, and answered any questions we had.
BT
Ben Tetzlaff
Oct 1, 2025
4.0
Had to get a lugnut for my truck rim . They help get correct one ,tested it rite there, yes good, when home and wrenched it on. 4 days later ,saw something on the road, stopped, picked it up. A lug nut, same as mine, worn but good, now I got a spare , if or when I need it!!! Cool, ...B.T.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Tucson?
AutoZone Auto Parts in Tucson is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Tucson, AZ?
AutoZone Auto Parts is located at 10240 E Old Vail Rd, Tucson, AZ 85747, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone Auto Parts offers new and remanufactured hard parts, maintenance items, car accessories, including brake pads, car batteries, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone Auto Parts customer service at +1 520-329-6456 or via email at customer.service@autozone.com.
Which brands are available at AutoZone Auto Parts in Tucson?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any convenient places to eat near AutoZone in Tucson?
Yes, nearby you can find Tropical Smoothie Cafe, Dunkin', Filiberto's Houghton, eegee's, Native Grill & Wings, McDonald's, and Freddy's Frozen Custard & Steakburgers for dining options before or after your visit.
What automotive services and shops are near AutoZone Auto Parts?
Nearby automotive services include Brake Masters for oil changes and repairs, and Surf Thru Express Car Wash for car washing and detailing.
Is there public transportation or other landmarks to help find AutoZone at 10240 E Old Vail Rd?
While specific transit stations are not listed, nearby landmarks include Verizon mobile store and Northwest Emergency Center at Vail, which can help you orient your way to AutoZone Auto Parts.