Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Tucson #2709 in Tucson, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tucson, AZ or call us at (520) 889-5070.
Several employees, particularly Angie and Esteban, received praise for their helpfulness and professionalism, while others faced criticism for rudeness and poor service.
Long Wait Times
Customers frequently reported long wait times both in-store and at checkout, leading to frustration.
Product Availability
While many customers found the store had the parts they needed, some expressed disappointment over the lack of larger items or specific tools.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the service and others expressing dissatisfaction with management and employee attitudes.
DD
David
Dec 15, 2025
1.0
Lookin for replacement part (51 year old plastic clip with they did not have on the shelf went n asked guy if they had it he procedes to test the strength of my plastic n breaks a non remakeable part for my grill thanks auto zone
EE
Ester Encinas
Dec 4, 2025
1.0
I came in. I returned an item and then I needed the check engine light checked on the computer and they wanted me to wait till he took care of all the customers. But I was in line too. I should've been taken care of right away, but since they were checking the check engine light, they wanted me to wait till they took care of all the other customers before they took care of me that's not right. I was in line too the guy in the picture from autozone was the one who told me to wait .
KC
Krystle Culp
Nov 29, 2025
1.0
I would give a zero Stars if I was able to. Went to purchase an item and the item was more expensive than what the shelf price said. So when I brought it up to the cashier upon checkout he said oh we might not have had the time to switch out the prices. Why is that my fault there's nothing else anywhere that shows a different price so when I get up there I can just be any price that they wanted to say? And then they don't want to honor the price on the shelf! How is that even possible and then the man tells me well you don't have to buy the item if you don't like the price. Well I'd like to know that the price is on the shelf it's the price I'm going to be paying before I get up to the cashier. That doesn't make shopping a pleasant experience when you're unsure if the price is going to match with the shelf says. Stay away from this place!
RF
Roberto Flores
Nov 29, 2025
5.0
El manageador Agustin es muy generoso una persona muy amable me gano como cliente vendre de hoy en adelante excelente servicio al cliente autozone escogio al correcto espero su trabajo nunca sea irreconcilable gracias Agustin
SC
shar cotton
Nov 18, 2025
5.0
We traveled from Northwest Tucson because this was the only location that had the items we were looking for.
From the time we walked in the door we were politely greeted and assisted to find all of the items we were looking for. Fabian had great customer service.
Angie and Lupita took their time to assist us as well! Thank you all.