Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N 1st Ave in Tucson, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tucson, AZ or call us at (520) 791-3094.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being rude and unhelpful.
Staff Competence
Several reviews highlight issues with staff competence, particularly in handling basic tasks like battery installations and part identification.
Refund Issues
Customers expressed frustration over delays and complications with refunds, particularly regarding tool rentals and core charges.
Positive Experiences
Despite negative feedback, many customers reported positive experiences with specific employees who provided exceptional service.
Store Organization
There are complaints about disorganization and stock issues, with some customers unable to find the parts they needed.
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adam rodriguez
3 days ago
4.0
Guy was helpful but seemed preoccupied didn't have much of a personality
HM
Heather Mason
Oct 26, 2025
5.0
Very helpful
CB
Clara Baillie
Oct 25, 2025
1.0
They checked my battery he said it was bad so I got new one they didn't want to but it in oooo so I got help and did it in parking lot then it took forever to get the core money back the young kid doesn't know what he is doing when he sold me the battery he had it all messed up in computer ask me 3 times if I bought battery their I never left yes like 20 minutes ago so if you're a older woman don't expect help their so we got the car apart to get to battery and then the kid put it in and we had to put car back together i tip him 10 dollars for that took longer to get my cor money back then changing the battery 1 hrs to get my money are longer im glad it's done
NH
Natalie Hennings
Oct 25, 2025
1.0
Have never had to deal with such incompetent workers. Went in there to get my headlight replaced and apart from not even knowing how to do it, they claimed they
"don't mess" with the headlight type that had gone out and when I asked why, she couldn’t answer the question and just swore I needed to take it into a mechanic. She then began googling what to do and as another one of her coworkers walked out she asked if she was right and was actually proved wrong! She was told that all she had to do was take the cover off the original bulb. Her and her other coworker tried fixing it and not only didn’t know where the spot was but swore my fuse was broken. Coincidentally enough they said the same. exact. thing. to the person next to me trying to fix their headlight as well. If you work at an auto part shop and don’t know how to fix something as simple as a headlight you shouldn’t be working there! No one in there knows what they are doing, save yourself a trip and do not go to this location. Only good thing about my experience there was the hood of my car accidentally dropping on her head! Probably wasn’t the first time tho since it already seems like she had a concussion.
ST
Sam Tebo
Oct 19, 2025
1.0
I’m writing this because I am very frustrated. My husband went in and we rented a tie rod tool set for $95.67 on October 14th. We returned the tool October 16th and were told the money would be returned to my card. Later that evening I checked my account and found that I was charged an additional 95.67 leaving me with $2.21. When I went back I was told to come back the next day to speak to a DM because it’s a waiting game etc. at this point I’m down $194.31 for a tool I have ALREADY RETURNED. It is now October 19th and they have managed to return only half of this payment and have yet to communicate when they will be returning my other 95.67 that they charged when I did not authorize to be charged a second time. I am very frustrated and just want my money back. I do not reccomend going here for tool rentals unless you can rent in cash because clearly card rentals aren’t it.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Tucson, AZ?
AutoZone Auto Parts in Tucson is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services.
What types of auto parts and brands are available at AutoZone Auto Parts?
They offer a variety of auto parts including brake pads, car batteries, and car accessories, featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact information for AutoZone Auto Parts in Tucson?
The store is located at 2740 N 1st Ave, Tucson, AZ 85719. You can contact them at (520) 791-3094 or email customer.service@autozone.com.
Can customers shop online or only in-store at this AutoZone location?
Customers can shop both online and in-store at AutoZone Auto Parts in Tucson, AZ.
Are there any other automotive parts stores near AutoZone Auto Parts at 2740 N 1st Ave?
Yes, nearby there is another AutoZone and Arizona Drive, which is a used car dealer and automotive parts and accessories store.
What dining options are available near AutoZone Auto Parts?
Nearby dining options include My Taquito Villegas, Four Aces HotDogs , B K, BkTacos, and BK Carne Asada & Hot Dogs, offering a range of cuisines like Mexican, American, and fast food.
Are there convenient services like ATMs or package pickup near the AutoZone store?
Yes, nearby services include LibertyX Bitcoin ATM, National Bitcoin ATM, and a UPS Access Point Locker for package pickup.
What automotive repair or service shops are close to AutoZone Auto Parts?
Nearby automotive repair services include Stuttgart Autohaus for fuel and automotive repair, as well as General Service and Collision offering auto body shop services.
How can a customer reach AutoZone Auto Parts for customer service inquiries?
Customers can reach AutoZone Auto Parts by calling (520) 791-3094 or by emailing customer.service@autozone.com. You can also visit their Facebook page at https://www.facebook.com/204886832929823 or their website at https://www.autozone.com/locations/az/tucson/2740-n-1st-ave.html.