AutoZone Auto Parts

4.1
813 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Tucson #2701 in Tucson, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tucson, AZ or call us at (520) 908-8505.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2880 W Valencia Rd, Tucson, AZ
85746, United States

Hours

Reviews

4.1
813 reviews
5 stars
458
4 stars
149
3 stars
100
2 stars
27
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, long wait times, and lack of assistance.

Staffing Issues

Numerous reviews highlighted that the store is often understaffed, leading to long wait times and inadequate customer support.

Product Availability

Customers noted that while the store generally has a good stock of parts, there are instances of items being unavailable or miscommunication regarding stock.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service and assistance.

Management Concerns

Several reviews expressed dissatisfaction with management, citing poor communication and lack of support for staff, which negatively impacted customer service.
  • WW
    Wagni
    3 days ago
    5.0
    Mike the Store Manager was great. He went above and beyond to make sure I got the right part.
  • JV
    Jonathan Vasquez
    Oct 24, 2025
    1.0
    Understaffed and poor service. Can tell the employees don’t even want to help. Better off going to a different location.
  • BR
    Brenda Rambel
    Oct 8, 2025
    5.0
    Excellent customer service. I had some parts I had to return and no problems. Great staff
  • LB
    Lori Benoit
    Oct 1, 2025
    1.0
    Absolutely horrible customer service. I.stood there waiting for some help, Another employee was helping another customer .The guy at the counter seemed to ne having a personal conversation on his cell, laughing, joking, about an adventure. All the while Im waiting to get some help. After 8 min, Granted no other customers waiting to get help or cashing out. He seen me present and continued his conversation. I simply walked out, went to Napa, and had received excellent customer service.
  • WL
    Wendy Lopez
    Sep 26, 2025
    1.0
    Good service

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Tucson?

AutoZone Auto Parts in Tucson is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:30 AM to 9:00 PM on Sundays.

Where is AutoZone Auto Parts located in Tucson?

It is located at 2880 W Valencia Rd, Tucson, AZ 85746, US.