Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Tucson #2701 in Tucson, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tucson, AZ or call us at (520) 908-8505.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, long wait times, and lack of assistance.
Staffing Issues
Numerous reviews highlighted that the store is often understaffed, leading to long wait times and inadequate customer support.
Product Availability
Customers noted that while the store generally has a good stock of parts, there are instances of items being unavailable or miscommunication regarding stock.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service and assistance.
Management Concerns
Several reviews expressed dissatisfaction with management, citing poor communication and lack of support for staff, which negatively impacted customer service.
WW
Wagni
3 days ago
5.0
Mike the Store Manager was great. He went above and beyond to make sure I got the right part.
JV
Jonathan Vasquez
Oct 24, 2025
1.0
Understaffed and poor service. Can tell the employees don’t even want to help. Better off going to a different location.
BR
Brenda Rambel
Oct 8, 2025
5.0
Excellent customer service. I had some parts I had to return and no problems. Great staff
LB
Lori Benoit
Oct 1, 2025
1.0
Absolutely horrible customer service. I.stood there waiting for some help, Another employee was helping another customer
.The guy at the counter seemed to ne having a personal conversation on his cell, laughing, joking, about an adventure. All the while Im waiting to get some help. After 8 min, Granted no other customers waiting to get help or cashing out. He seen me present and continued his conversation.
I simply walked out, went to Napa, and had received excellent customer service.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Tucson?
AutoZone Auto Parts in Tucson is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:30 AM to 9:00 PM on Sundays.
Where is AutoZone Auto Parts located in Tucson?
It is located at 2880 W Valencia Rd, Tucson, AZ 85746, US.
What automotive brands does AutoZone Auto Parts Tucson carry?
AutoZone offers products from brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Tucson offer in-store pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Tucson?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
How can I contact AutoZone Auto Parts Tucson for customer service?
You can call them at (520) 908-8505 or email customer.service@autozone.com for assistance.
Are there any nearby places to visit for food after shopping at AutoZone?
Yes, nearby eateries include Little Mexico Steakhouse for Mexican food, eegee's for fast food and sandwiches, KFC for chicken, and El Perro Loco Hot Dogs for specialty hot dogs.
What gas stations are near AutoZone Auto Parts Tucson for refueling needs?
Nearby gas stations include BP, ampm, and ARCO, convenient for customers looking to refuel after visiting the store.
Where can I find coffee or a cafe near AutoZone Tucson?
Starbucks is located nearby, offering coffee and cafe options for customers before or after shopping at AutoZone.
Are there any nearby financial services or ATMs when visiting AutoZone Tucson?
Yes, financial services and ATMs nearby include Chase, LibertyX Bitcoin ATM, Bitcoin Depot, Coinstar Kiosk, Western Union, and Wells Fargo ATM.