Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Tucson #2701 in Tucson, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tucson, AZ or call us at (520) 908-8505.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for poor service and lack of assistance.
Product Availability
Customers noted that while the store generally has a good stock of parts, there were instances of specific items being unavailable.
Staffing Issues
Several reviews mentioned understaffing leading to long wait times and inadequate service during busy periods.
Positive Experiences
Many customers shared positive experiences with specific employees who provided exceptional service, highlighting the importance of individual staff performance.
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Luz Gonzales
Jan 29, 2026
5.0
I am thankful for this young man, Alexander Soto ,he help me, by installing the licens plate lights on my car, that was real nice of him, thank you for your time and effort, and your good customer service. 😊👍
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quikdraw520
Jan 18, 2026
3.0
The 3 stars are because they didn't have a single pair of side post battery terminals, so we had to get one of the regular ones and ok e gold plated one that was twice the price. With the number of batteries in that store, they should have at least enough parts for at least quarter of the ones on hand.
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Bill Abney
Dec 16, 2025
5.0
Bought a bad battery about 4 months ago.Had no problems, exchanging it.Everybody was nice and helpful
AH
Adam Hamm
Dec 3, 2025
2.0
Horrible customer service. Employee Ilyanna asked that I leave my phone in order to borrow a tool to fix my problem, she refused to accept my license as collateral. When returning later manager gave an excuse someone else in the past walked with a tool. In a customer focused industry I was extremely disappointed and will avoid this shop if at all possible.
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Wagni
Nov 20, 2025
5.0
Mike the Store Manager was great. He went above and beyond to make sure I got the right part.