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Do you have glass damage? For windshield repair and replacement in the Tempe area, turn to Safelite AutoGlass . Those in central Tempe or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2405 W University Dr, Safelite AutoGlass Tempe repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Many customers praised the technicians for their professionalism, efficiency, and quality of work, highlighting positive experiences with specific technicians.
Communication Issues
Numerous reviews mentioned poor communication, including difficulties in reaching customer service, lack of updates on appointments, and issues with automated systems.
Inconsistent Experiences
While some customers reported excellent service, others experienced significant delays, mistakes in service, and dissatisfaction with the handling of their issues.
Convenience
Customers appreciated the convenience of mobile service and quick scheduling, although some faced challenges with appointment fulfillment.
SL
Shannon Laviguer
2 days ago
3.0
The service was great. Alex was on time and took care of my car. However, there is still a small crack in my windshield.
GE
GRACIE EDWARDS
3 days ago
5.0
Would highly recommend this business. Arrived on time, worked quickly and completed the job on time. Was even informed regarding a discount from my insurance.
GP
Gonzalo Fierros Piña
Jan 2, 2026
1.0
I had my windshield replaced with them a few months ago, my pre-collision system stop working because they didn’t calibrate and screw the front camera up. Now I have to pay more than 2,000 dlls to replace the camera. Awful job!
AE
Alma Edwards
Jan 2, 2026
5.0
I had a great experience with my technician. He was very prompt and communication was 💯.. I am very satisfied with the work done and professionalism provided.
JA
Jack Armstrong
Dec 30, 2025
1.0
The windshield replacement went well, but the technician put on my emergency brake and failed to release it. He never told me that the brake was put on and I had no reason to suspect he did because you would not normally do that with a windshield replacement on level pavement. I took off after work and noticed immediately something was wrong. When I got to my destination, Home Depot, I smelled a burning oder. It still didn't dawn on me what was going on. When I got home, the brakes made a squeaking noise, that's when I looked under the dash and saw the emergency brake on. I called Safelite to report the damage, but if you use their system to report a problem, you can never reach a human. I had to call back and say I wanted to schedule a new appointment with the AI Robot. Eventually I got a human, but they finally told me that they don't put on emergency brakes and there was nothing they could do. I'll have to go to small claims court to get it resolved. Not happy with the way they handled this.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass Tempe offer?
Safelite AutoGlass Tempe provides auto glass installation and repair, including windshield chip and crack repair, windshield replacement, windshield wiper replacement, and vehicle glass repair and replacement.
Where is Safelite AutoGlass Tempe located?
Safelite AutoGlass Tempe is located at 2405 W University Dr, Tempe, AZ 85281, USA.
What are the operating hours of Safelite AutoGlass Tempe?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass Tempe accept insurance for their services?
Yes, Safelite AutoGlass Tempe is insurance approved and handles insurance paperwork and processing for your convenience.
How long does a typical windshield repair take at Safelite AutoGlass Tempe?
Windshield repairs are completed quickly, often in as little as 30 minutes, backed by a national lifetime warranty.
Are there payment options available at Safelite AutoGlass Tempe?
Yes, they accept payment via American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass Tempe offer mobile auto glass repair services?
Yes, they provide both in-shop and mobile auto glass repair and replacement services in the Tempe area.
What languages are spoken at Safelite AutoGlass Tempe?
Services are offered in English and Spanish to accommodate customers.
Are there any nearby places to eat near Safelite AutoGlass Tempe?
Customers can visit Susie's Mexican Cafe and Lounge nearby for Mexican and Latin American cuisine before or after their appointment.
What local businesses are near Safelite AutoGlass Tempe that customers might find useful?
Nearby businesses include Simplot Turf & Horticulture, Better Direct (an IT company), and EyeSite Surveillance, offering services ranging from agriculture to security and technology.
What wellness services are available near Safelite AutoGlass Tempe?
Astonished! Massage & Facial Spa and Astonished Massage and Facial Spa are nearby options for massage, facial treatments, and wellness programs.