Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceTransmission ShopBrake Shop
Rob's Auto Repair provides auto repair services and car maintenance services in Tempe, AZ.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
215 reviews
5 stars
207
4 stars3
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Honesty
Customers consistently praised Rob for his honesty and transparency regarding repairs and pricing.
Quality Service
Many reviews highlighted the high quality of work and quick turnaround times for repairs.
Fair Pricing
Rob's pricing was frequently described as reasonable and fair, often significantly lower than competitors.
Customer Care
Rob was noted for his friendly demeanor and genuine care for customers, making them feel valued and respected.
Trustworthiness
Numerous customers expressed their trust in Rob, stating he does not push unnecessary repairs and is reliable.
- IKIan KomenakaNov 10, 20255.0He always does a great job
- MCMary CampbellNov 5, 20255.0This was my first time taking my car to Rob’s repair . He was professional , honest, and reasonable pricing . I would highly recommend this car repair.
- MCMarino ClifftonNov 4, 20255.0Been in a couple times and really appreciate the prompt service and no pressure diagnostics. Very straightforward without feeling like unnecessary work is being pushed on me. Took a while to find a place that’s trustworthy and competent and is much appreciated. Prices are also very reasonable.
- JBJordan BeriaultOct 29, 20255.0Needed a window regulator replaced on my LR3. Price was fair, communication was great, and Rob was a good dude. I’ll be back again!
- MEmichael edwardsOct 15, 20255.0Rob is honest, had me up and running before the quoted time. . Very good prices. Would highly recommend
Frequently Asked Questions About Rob's Auto Repair
What services do you offer?
Our auto repair shop provides a comprehensive range of services to meet various automotive needs. These include routine maintenance like oil changes, as well as more complex repairs such as brake work, air conditioning services, and suspension repairs. We also offer diagnostic services, emissions testing, and perform manufacturer-recommended maintenance procedures to keep your vehicle in optimal condition.
Do you work on all vehicle makes and models?
Yes, we service a wide variety of vehicles. Our ASE-certified technicians are skilled in working on domestic, Asian, and European brands. This includes popular makes like BMW, Mercedes-Benz, Honda, Toyota, Ford, and Chevrolet, among many others. We're equipped to handle diverse automotive needs across different vehicle types.
Do I need an appointment, or may I walk in for service?
While we encourage scheduling an appointment for your convenience, we do our best to accommodate walk-in customers when our schedule allows. Booking in advance helps ensure we can serve you promptly, but we understand that unexpected issues can arise and we'll do our best to assist you.
Do you offer warranties on repairs?
We stand behind our work with a comprehensive nationwide warranty. This warranty covers most of our repairs for 24 months or 24,000 miles, whichever occurs first. This ensures peace of mind for our customers regarding the quality and durability of our repair services.
How much do diagnostics cost?
Our diagnostic fees are set competitively and vary based on the specific service needed. In many cases, if you choose to proceed with the repairs we recommend, we apply the diagnostic fee towards the total cost of the service. This approach helps offset the initial diagnostic expense.
Do you offer financing or payment options?
We understand that larger repair expenses can be challenging, which is why we offer financing options for eligible repairs. This allows our customers to manage their vehicle maintenance and repair costs more effectively, spreading the expense over time if needed.
How long does a typical repair take?
The duration of repairs varies depending on the service required. Basic maintenance such as oil changes or brake pad replacements are usually completed within the same day. More complex repairs may take longer, especially if specific parts need to be ordered. We always strive to complete work as efficiently as possible without compromising quality.
Do you use OEM or aftermarket parts?
We prioritize using OEM-quality or manufacturer-approved parts in our repairs to ensure optimal performance and longevity. Before beginning any work, we discuss the available options with our customers, allowing them to make an informed decision about the parts used in their vehicle.
May I wait on-site while my car is being serviced?
Absolutely. We provide a clean and comfortable waiting area for our customers. To help you stay productive or entertained during your wait, we offer complimentary WiFi access. Feel free to use this space while we service your vehicle.
Do you offer any coupons or discounts?
We regularly run seasonal promotions and special offers for our customers. For example, new customers can often enjoy $20 off services totaling $100 or more. To find our current promotions, we recommend checking our website or our Google listing for the most up-to-date information on available discounts.
What types of auto repair services does Rob's Auto Repair provide?
Rob's Auto Repair offers services including oil changes, brake work, air conditioning repair, suspension repairs, diagnostics, emissions testing, and manufacturer-recommended maintenance.
Do you service all car makes and models?
Yes, Rob's Auto Repair services domestic, Asian, and European vehicle brands including BMW, Mercedes-Benz, Honda, Toyota, Ford, Chevrolet, and many more.
Is an appointment necessary to get my vehicle serviced?
While appointments are encouraged for convenience, Rob's Auto Repair accepts walk-ins when available, but scheduling ahead ensures prompt service.
What warranty does Rob's Auto Repair offer on repairs?
They provide a nationwide warranty covering most repairs for 24 months or 24,000 miles, whichever comes first.
Does Rob's Auto Repair offer financing for repairs?
Yes, financing options are available for eligible repairs to help customers manage repair costs over time.
What are the business hours of Rob's Auto Repair?
Rob's Auto Repair is open Monday to Friday from 7:30 AM to 5:30 PM and is closed on weekends and major holidays.
Can customers wait on-site while their vehicle is being serviced?
Yes, there is a comfortable waiting area with complimentary WiFi for customers during their service appointment.
What payment methods are accepted at Rob's Auto Repair?
They accept cash, check, major credit cards including Visa, Mastercard, American Express, Discover, financing, and mobile payments such as Apple Pay, Android Pay, and Samsung Pay.
Where is Rob's Auto Repair located and how accessible is it?
Rob's Auto Repair is located at 250 W Guadalupe Rd, Unit 6, Tempe, AZ 85283, and offers wheelchair accessible entrance, parking, and restrooms.
Are there other automotive services near Rob's Auto Repair?
Yes, nearby automotive services include RPM Speed Shop for parts, Ghost Performance LLC and Master Tech Collision for repairs, Jiffy Lube for oil changes, and AGD Auto Glass & Tint Co. for glass services, which can be convenient for additional vehicle care needs.
How can nearby businesses like Jiffy Lube assist customers visiting Rob's Auto Repair?
Customers can complement their visit to Rob's Auto Repair by accessing quick oil changes at Jiffy Lube nearby, making it easy to handle multiple vehicle maintenance tasks in one area.
What other automotive repair shops close to Rob's Auto Repair might customers consider?
Nearby alternatives include Lil Moe's Garage, Hyland Auto Repair, and Autoplex Auto Service, providing a range of options for automotive repair and maintenance in Tempe.