Customers consistently praised the business for its honesty and transparency regarding necessary repairs and pricing.
Customer Service
The staff received high marks for being friendly, professional, and attentive, often going above and beyond to assist customers.
Trustworthiness
Many long-term customers expressed their trust in the shop, noting that they never felt pressured to purchase unnecessary services.
Quality Work
Reviews highlighted the quality of repairs and maintenance, with many customers reporting satisfaction with the work done on their vehicles.
Fair Pricing
Customers appreciated the reasonable and fair pricing, often noting that the costs were lower than those at dealerships.
AM
Adam Miller
Nov 17, 2025
5.0
Awesome team at Intestate Auto Repair. They are honest and persistent to get the best outcome.
CR
C R
Nov 14, 2025
5.0
We trust Interstate with all of our auto needs. Honest, reliable and affordable
LB
Lori Butler
Nov 13, 2025
5.0
We trust Interstate Auto. They’ve always fixed our many car needs and their prices are reasonable. I have recommended their services to several of my friends and family.
NH
Name Here
Oct 14, 2025
1.0
Came to them hoping for insight of what is wrong with my front axle/wheel/CV joint/front brakes/wobbly front. Paid for a discounted alignment (unable to properly align car, 25% off.) Pictured receipt shows issues resulting in inability to properly align but other problems not listed. This issue that has gotten much worse, except that the front brakes are good (most definitely not true, they've been squeaking/uneven braking patterns for months and every place have told me their fine. They just don't want to deal with them because they're drum brakes, requires taking off the wheel to look at.)
With all of my experiences it's very difficult for me to trust anyone in this industry, so I have not gotten it "professionally" looked at for the 5th time, but you'd stare if I drove by you... The plethora of sounds is... Unique.... I guess I'll just wait and see what happens 🤷
But honestly with all my experiences it feels like personal discrimination. So feel free to try them! The problem is not humanity it's me apparently 🙂
JH
Joshua hape
Oct 6, 2025
5.0
We had to have our car towed here after the transmission was acting up. They were very honest with us after diagnosing the car and we found that both the transmission and the AC were out which basically made it not worth it to repair the car compared to the price of the car. I’m very grateful that they were honest with us and didn’t have us throw money into a car that wasn’t worth it. They also were helpful with our options as to what to do with the car in the future.
Frequently Asked Questions About Interstate Auto Repair
How often do I really need to have my oil changed?
We recommend having your oil changed every 5,000 miles.
Why do you have to change your motor oil on a regular basis?
You need to change your motor oil regularly because, over time, it breaks down and accumulates dirt and debris from the engine, losing its ability to effectively lubricate and protect moving parts, which can lead to engine wear and damage if not replaced; essentially, regular oil changes help maintain optimal engine performance, longevity, and fuel efficiency by keeping the engine clean and properly lubricated.
Do you have a waiting room?
Yes, we have a waiting room with free drinks, snacks, and Wi-Fi.
What kind of warranty do you offer?
We offer a 2-year warranty on most parts and labor.
How can I obtain a copy of my service records?
You can ask one of our service technicians for this and we will be happy to supply it
Do I need an appointment for repairs or maintenance?
Yes, get in touch with one of our professional service advisors today to set an appointment.
How often should I get my oil changed at Interstate Auto Repair?
We recommend having your oil changed every 5,000 miles to maintain optimal engine performance.
Why is it important to regularly change motor oil?
Motor oil breaks down over time and accumulates dirt, losing its ability to lubricate engine parts effectively, which can cause engine wear; regular changes keep your engine clean and efficient.
Does Interstate Auto Repair have a waiting room for customers?
Yes, we offer a waiting room with free drinks, snacks, and Wi-Fi for your comfort while your vehicle is serviced.
What warranty does Interstate Auto Repair provide on repairs?
We offer a 2-year warranty on most parts and labor to ensure quality and your peace of mind.
How can I get a copy of my vehicle's service records?
Simply ask one of our service technicians, and we will be happy to provide your service records.
Do I need to make an appointment for repairs or maintenance?
Yes, please contact one of our professional service advisors to schedule an appointment at your convenience.
What are the service hours at Interstate Auto Repair?
We are open Monday through Friday from 7:30 AM to 5:30 PM and closed on weekends and major holidays like November 27, 2025.
Which payment methods are accepted at Interstate Auto Repair?
We accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby automotive-related businesses that might be useful?
Yes, nearby options include Tempe Motor Company for car purchases, Factory Motor Parts for parts and accessories, and Autodealz Recovery and Sales for used cars, making it convenient to handle multiple vehicle needs in one area.
What other nearby amenities could I visit before or after my appointment?
You might want to check out Momentto Coffee Roasting Co. for great coffee or visit Court One Athletics and East Valley Juniors Volleyball Club if you're interested in sports and recreation nearby.
Is Interstate Auto Repair easily accessible for those arriving from nearby cities?
Yes, we serve customers from Tempe, Chandler, Ahwatukee, and Phoenix, making us a convenient choice for auto repair services in the region.