Brakes Plus

4.9
509 reviews

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Tempe today.

Location

Brakes Plus
101 S McClintock Dr, Tempe, AZ
85288, United States

Hours

Reviews

4.9
509 reviews
5 stars
495
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of Tanner, Ryan, and Dallin for their exceptional service.

Quality of Work

Many reviews highlighted the thoroughness and quality of repairs, with customers feeling confident in the work done on their vehicles.

Honesty and Transparency

Several customers appreciated the honesty in diagnosing issues and providing clear explanations, which helped build trust in the service.

Efficiency

Customers noted quick service times and efficient handling of repairs, often getting in and out faster than expected.

Pricing

The pricing was frequently described as reasonable, with many customers feeling they received good value for the services provided.
  • MA
    Matt Anderson
    Nov 15, 2025
    5.0
    I couldn't be more pleased with my experience. Last night my brakes started grinding. I made an appointment online for the next morning Saturday at 8am. The staff was ready to rock and roll right at 8am and got me right in. I explained I needed to be some where by 10:45am. They diagnosed my problem, sat down, and told me the issues & costs. All 4 brakes & some rotors needed to be replaced. I was back on the road by 10:20am. All the staff kept me updated on the progress. The manager (I wish I had asked his name) was great. The price was reasonable. I highly recommend Brakes Plus on McClintock & Rio Salado Pwky.
  • BS
    Brenda Sainz
    Nov 13, 2025
    5.0
    I had such a great experience at Breaks Plus! I was helped by Mike, a new employee, and Tanner, who’s more seasoned, and they were both amazing. As a woman, getting any kind of car work done can feel intimidating, but they made me feel completely comfortable and never talked down to me. They checked my vehicle thoroughly and took the time to explain everything, what repairs were needed, why they mattered, and even broke down what was urgent versus what could wait. I really appreciated their honesty and patience. It’s rare to find a shop where you feel respected and well taken care of, but these two definitely delivered. I’ll definitely be returning and recommending them. Thank you, Mike and Tanner!
  • NH
    Noe Hernandez
    Nov 10, 2025
    5.0
    Love how knowledgeable this team is not just only on brakes thank you for the great service and hearing me out about my cars issues help my car get right back to tune and back on the road with no problems after my service heads up to Auto Tech Vic on figuring out what was wrong and taking his time to explain it all thank you Brakes plus definitely will recommend to whom ever is in need of any type auto repair
  • BF
    Bradford Flecke
    Oct 31, 2025
    5.0
    I went in for a brake assessment. I waited on-site. Staff was professional, cheerful, and engaging. The free coffee was actually good. Waiting area was spacious, clean, and well-lit. Off-road adventure TV was playing. What's not to like??? Staff didn't waste my time; the assessment was completed in the estimated time. They showed me my brakes, explained the problem, gave me some brake education (but not too much). They prepared a detailed quote. And not once did they pressure me to do a brake job that, today, is elective. I'm hooked. I look forward to Brakes Plus (in Tempe at McClintock & E Rio Salado Pkwy) handling my brakes and other mechanical work in the future. Great shop!
  • WW
    William
    Oct 25, 2025
    5.0
    Im the owner of a local autoshop and outsourced my alignment on my mercedes to be done here. I normally take them to Firestone and after several trips of being given the vehicle back with the steering wheel left so off center I couldnt return it to my customer, I decided to try the brakes plus in the neighborhood with me. The first alignment was also a little iffy, but I went there in person and spoke with the counter person, and Victor (the technician) approached and listened in as well. I want to extend my deepest appreciation and gratitude for them being willing to listen to my suggestions on how to fix it and willing to give it a try, and for Victor being willing to re rack and incrementally adjust the steering wheel to get it where it needed to be. Most shops are unwilling to invest more time than a quick toe set, and Victor stuck with it and invested the time it took to do it right. Thats an attitude that is often hard to find, and needs to be specifically called out and commended. Most alignments go fine. Once in a while you get one that goes difficult. This brakes plus team and victor in particular was willing to do that extra effort and I cant stress enough the gratitude I feel. 5 out of 5, If I could steal victor from brakes plus I would.

Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Tempe offer?

Brakes Plus in Tempe offers services including wheel alignment, brakes, oil change, suspension repairs, state inspections, batteries, wiper blades, vehicle maintenance, air conditioning services, headlight and taillight services, tire rotation, smog checks, brake inspection, fuels filter replacement, transmissions, tune-ups, repairs, diagnostics, and steering and suspension services.

What are the operating hours of Brakes Plus in Tempe?

Brakes Plus in Tempe is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays. The shop is also closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.