AutoZone Auto Parts

4.1
599 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Broadway in Tempe, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tempe, AZ or call us at (480) 968-4666.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
433 W Broadway, Tempe, AZ
85282, United States

Hours

Reviews

4.1
599 reviews
5 stars
365
4 stars
99
3 stars
41
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.

Product Quality

Several customers expressed dissatisfaction with the quality of batteries and air fresheners, citing issues with performance and reliability.

Staff Knowledge

There are concerns regarding staff knowledge and accuracy, with some customers receiving incorrect information about their vehicle issues.

Store Operations

Customers noted issues with store hours and availability, including early closures and unhelpful responses when seeking assistance.

Positive Experiences

Despite negative feedback, many customers shared positive experiences with specific employees who provided exceptional service.
  • CG
    Cloe Gray
    Oct 16, 2025
    5.0
    I had battery issues today. Went to another AutoZone on priest and baseline. They didn’t want to mess with a dead battery and sent me to broadway and mill. The staff was awesome, friendly and very helpful. Great customer service! They got the new battery in without any issues. Thank you AutoZone on broadway and mill!!!
  • VH
    Victoria Hines
    Oct 8, 2025
    1.0
    ⚠️⛔️⚠️⛔️⚠️⛔️⚠️WARNING⚠️⛔️⚠️⛔️⚠️⛔️⚠️ I purchased a product that says it has a powerful scent. Well the scent was not lasting all day!! You could barely smell it. I used the air freshener for 4days to give it a chance to kick in, but it didn’t. You could smell it for 30mins. The brand name is CHEMICAL GUYS! None of CG’s air fresheners works. Don’t return your product at the AutoZone on 433 W. Broadway Rd in TEMPE, AZ. The so called Manager name DANIEL or Darryl WOULDNT give a refund because it was used. He tells me that according to the receipt that there is no refunds on used products. ACTUALLY, it states that it MAYbe denied a refunded. Which means it’s up to the store discretion. When I told him that it’s a choice he is making. His face got frozen and proceed to tell me that he will not give a refund because it’s been used. Of course I used it because I had to see if it was good quality to use. I was able to return the 1st air freshener of Chemical Guys. Cause the guy said that it would be a better chose and it will last longer. AND IT DIDNT! He felt that because I used it that it was non refundable. He offered to exchange it. I said why would I exchange something that does not clearly work! He didn’t even offer and store credit. He saw me and assume that I was trying to take advantage. NO! I AM BEING TAKEN ADVANTAGE OF FOR A PRODUCT THAT COST $12 that has NO LASTING FRAGRANCE!
  • ID
    Imani Deleon
    Oct 3, 2025
    4.0
    Nice people. They help you with your car needs.
  • LG
    Lexy Gibson
    Sep 5, 2025
    1.0
    Customer service was HORRIBLE . And when asked to speak to someone else , the lady said she was the only person working .
  • BW
    Brandon Williams
    Aug 30, 2025
    1.0
    I recently visited this location to have my battery tested. A man helped me using the store equipment and told me that my battery and starter were both good and that it was my alternator that needed to be replaced. After spending $300 on a new alternator, it didn't solve the issue so I decided to take it to a professional shop who told me that it was my battery the whole time that was bad. Not only did the AutoZone employee give me the completely wrong information using store equipment, he proceeded to give me a lecture on batteries and starting systems on cars, which led me to waste $300 on a new alternator that I didn't even need.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Tempe?

AutoZone Auto Parts in Tempe is open Monday through Friday from 7:00 AM to 9:00 PM, and on weekends from 7:30 AM to 9:00 PM.

Where is the AutoZone Auto Parts store located in Tempe, AZ?

The store is located at 433 W Broadway, Tempe, AZ 85282.