Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Surprise.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
494 reviews
5 stars
384
4 stars
29
3 stars
14
2 stars
8
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers reported inconsistent wait times, with some experiencing long delays while others received quick service.
Customer Service
Many reviews praised the friendly and professional staff, highlighting their helpfulness and lack of pressure for upsells.
Quality Issues
Several customers reported problems with oil changes, including overfilling and incorrect filters, leading to dissatisfaction.
Convenience
The drive-thru service and no appointment requirement were appreciated, making it easier for customers to get their vehicles serviced.
Pricing Concerns
Some customers felt the pricing was high or not transparent, particularly regarding specific oil types.
- JFJimmy FordNov 11, 20252.0The Waddell road location is one of the SLOWEST locations I have ever been to. I’ve been using Valvoline service for close to a decade in the greater Phoenix area. The most I have ever waited at other locations is 20 minutes. The Waddell location, almost an hour just waiting and 25 minutes for the oil change. Valvoline, do better.
- TWTrevor WilliamsOct 24, 20255.0Very fast oil change, even with how busy they were. I witnessed half a dozen employees all working hard to get their customers through the line. They didn’t pressure me with upsells, and that’s something I greatly appreciated.
- JSJillian ShookOct 23, 20255.0Aaron offered friendly and informative information while answering all of my questions. Clean stations and organized flow made my first time here smooth and beyond pleasant. Very happy to have found this option! I typically dread oil change time! Not anymore. True service with a smile from all the staff! Thanks again Aaron and team!
- DWDale WorleyOct 18, 20253.0Got a oil change the first day, then I came back the next day for serpentine belt but they didn't have one, and said they would have one tomorrow at 12pm still didn't have one so I don't the time keep coming back, oil change was great and new wiper blades, but won't be coming back!
- PGPeter GutierrezOct 11, 20251.0Location that i went to overfilled oil past top fill line. The assistant manager said that was OK to fill past. I will never go back to get oil changes at Valvoline again. I asked for a refund but was declined. So I went thru back. Chargers back for your Location
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Surprise offer?
Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Surprise, Arizona?
It is located at 14058 W Waddell Road, Surprise, AZ 85379, USA.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday: 6:30 AM - 7:30 PM; Saturday: 7:00 AM - 6:30 PM; Sunday: 8:30 AM - 5:30 PM. They are closed on major holidays like November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require customers to make appointments?
No, appointments are not required at Valvoline Instant Oil Change; you can visit without prior booking.
What forms of payment does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Can I find other automotive services near Valvoline Instant Oil Change?
Yes, nearby you can find Fry's Fuel Center which offers gas, convenience items, and automotive parts and accessories.
Are there any medical or health facilities near Valvoline Instant Oil Change?
Yes, Surprise Inpatient Care Home and Hospice of the Valley are nearby, providing hospice and health care services.
Where can I grab a meal or a treat after visiting Valvoline Instant Oil Change?
You can visit Freddy's Frozen Custard & Steakburgers or Crumbl Cookie for fast food, ice cream, and desserts nearby.
Is there a grocery store close to Valvoline Instant Oil Change for shopping convenience?
Yes, Fry's Food and Drug and Fry's Marketplace are nearby grocery stores where you can shop for your daily needs.
How can I contact Valvoline Instant Oil Change in Surprise?
You can call their main phone at +1 480-561-2944 or the alternate phone at +1 800-327-8242.