Business Details
About
Auto Repair ShopTire ShopAuto Air Conditioning ServiceBrake Shop
Thunderbird Automotive is a premier, locally-owned and operated auto repair shop in Surprise, AZ. We are committed to providing exceptional auto repairs and services that exceed our customers’ expectations. Complete dedication to our customers means always putting their needs first, before thinking about profit. Our motivation to take care of our neighbors and friends drives us everyday to be the best business we can be. We are proudly recognized for maintaining fair, honest and quality auto service.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Thunderbird Automotive of Surprise
18808 North Reems Road, Surprise, AZ
85374, United States
Hours
Reviews
4.7
339 reviews
5 stars
300
4 stars
21
3 stars3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and caring service provided by the staff.
Trustworthiness
Many reviews highlighted the honesty and transparency of the mechanics, with customers feeling confident in the assessments and repairs.
Quality of Work
The quality of repairs and thorough inspections received high marks, with several customers noting that issues were resolved effectively.
Communication
Frequent positive mentions of excellent communication throughout the repair process, including updates and detailed explanations.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often returning for future services.
- DRDiane Rice2 days ago5.0Very professional. Good work. Always very happy when my car is running good. Haven’t been disappointed yet in their work.
- TKTrena KuckoJan 6, 20265.0Had a check engine light come on. They got me in immediately, diagnosed the problem and repaired it by the following day. Even offered a loaner car. Followed up with a phone call the next week to make sure everything was OK
- DCDaniel CokerJan 5, 20265.0Thunderbird automotive staff were extremely thorough and provided us with a free assessment of all the cars issues. They worked with us to prioritize the repairs the family could afford. Keith was extremely professional and knowledgeable. They gave us almost immediate service. Although not cheap, the costs were certainly less than dealer’s costs and were reasonable. I would highly recommend them! Daniel
- MMMichelleDec 22, 20255.0Always a great experience, the team works together and communicates with their clients in regards to any repair that is needed.. love these guys, I drive from Nevada to have work done.. 😊
- VBValorie BocciaDec 16, 20254.0Guys were friendly, and they attempted to help. Can't knock friendly people that at least make an effort to help, whereas the place prior to my visit here was of ZERO help. These guys let me stay until I could get my car towed closer to home, which that didn't take long either. Won't forget the polite customer service that was implemented. Thanks guys!
Frequently Asked Questions About Thunderbird Automotive of Surprise
What services does Thunderbird Automotive of Surprise offer?
Thunderbird Automotive of Surprise provides a variety of auto repair services including tire services, auto air conditioning service, brake repairs, towing, and auto tune-ups.
What are the operating hours of Thunderbird Automotive of Surprise?
The shop is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Thunderbird Automotive of Surprise located?
It is located at 18808 North Reems Road, Surprise, AZ 85374, United States.
How can I schedule a service appointment at Thunderbird Automotive of Surprise?
You can schedule an appointment online at https://thunderbirdautomotive.com/schedule/.
Does Thunderbird Automotive of Surprise accommodate customers with disabilities?
Yes, the shop has wheelchair accessible entrance, parking, and restrooms available.
What payment methods are accepted at Thunderbird Automotive of Surprise?
They accept debit cards and mobile NFC payments.
Is there a restroom available for customers at Thunderbird Automotive of Surprise?
Yes, there is a restroom and it is wheelchair accessible.
Are there any nearby dining options where I can eat while my car is being serviced?
Yes, Ray's Pizza and Little Sicily Pizzeria & Restaurant are nearby Italian restaurants where you can enjoy a meal.
What nearby services can I access near Thunderbird Automotive of Surprise?
Nearby you can find financial services like Edward Jones - Financial Advisor: Dave Dodds, dental offices such as John Y Kim DDS and Mountain View Dentistry, and insurance agents including William Kohl - State Farm Insurance Agent.
Are there any beauty or wellness services close to Thunderbird Automotive of Surprise?
Yes, beauty and wellness options nearby include Bien Nails, Great Clips hair salon, Sally Beauty supply store, and The Purple Chair Salon which offers beauty and tanning services.