Dash Express Car Wash

4.4
1139 reviews

About

Car Wash

Location

Dash Express Car Wash
16205 W Bell Rd, Surprise, AZ
85374, United States

Hours

Reviews

4.4
1,139 reviews
5 stars
791
4 stars
187
3 stars
57
2 stars
31
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Scott, Miguel, and Daniel, received high praise for their friendliness, helpfulness, and professionalism.

Car Wash Quality

While many customers appreciated the thoroughness of the car wash, some reported issues with scratches and soap residue left on their vehicles.

Cleanliness and Facilities

The car wash location was frequently described as clean and well-maintained, with good vacuum facilities and ample supplies for cleaning.

Membership Issues

Several customers expressed frustration over billing issues related to memberships, including unauthorized charges and difficulty in canceling subscriptions.
  • SS
    Samantha Soriano
    1 day ago
    5.0
    Miguel was very helpful my car came out magnificent he had such a big smile on his face!
  • DR
    Damian De La Rosa
    2 days ago
    5.0
    I had a really great experience coming to this car wash and getting my membership worked out. Scott was particularly helpful in getting me all the info and help I needed
  • PG
    Paula Gleason
    2 days ago
    1.0
    I’ve been charged twice two months in a row equivalent to about $60 and gone in person several times to correct the error. After several staff members and management have looked at my account they say they will have to look into it further and will call me but I do not get any follow-up calls. I’ve also attempted to call the phone number provided online and there is only an automated response with no one available to help offer a solution. This is very unfortunate customer service and unacceptable service for their patrons. There are two locations by my house that are very near and convenient for our household errands but I will be removing our family going forward and will make the extra distance to go to a business that cares about their customers and not how to make a buck.
  • FS
    Frank Stechman
    Dec 17, 2025
    1.0
    I have been taking my car there since it was new (4 years). A few minor issues but overall was decent service. Took my car today for a quick wash and my finish is ruined. Scratches everywhere. This was my first time since they redid it. I generally hand was my car but occasionally I go for a quick wah to save time. Thank God I have a ceramic coating. I will need to rebuffed the entire car do to all the micro scratches. I will NEVER go back. If you care about your finish stay away.
  • YC
    yelluh chicken
    Dec 13, 2025
    5.0
    Daniel and the rest of the crew were wonderful. The service is excellent. The vacuums are stronger now and you have 2 options, the round and the thin nozzels, so that is definitely a plus and their towels seem to be of a better quality and there were alot, so also another plus. As to the survey just below the review box, you may want to put the different types of carwash services you offered. 10 of 10. Would recommend. It's the New Year and we had our car washed here again. Still 10/10 would still recommend. Kudos to Brandon this time. Very courteous and prompt with the service. The towels were quickly replaced and restocked and the vacuum's were strong. If you have your car washed at least 3x a month, then the subscription is a great value.