Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Surprise today.
Location
Hours
Reviews
4.8
1,339 reviews
5 stars
1,232
4 stars
38
3 stars9
2 stars7
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Willie G., for being friendly, helpful, and professional.
Efficiency
Many reviews highlighted the quick service and timely completion of repairs, often without appointments.
Honesty
Several customers noted the honesty of the staff regarding necessary repairs and pricing, fostering trust.
Knowledgeable Staff
Customers appreciated the staff's ability to explain repairs and maintenance clearly, enhancing their understanding.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing their intention to return.
- BJbrian Johnson1 day ago5.0Had my brakes serviced at Brakes Plus and had a great experience. Went in with an issue and my service advisor Brandon walked me through what was wrong with my brakes and explained the solution. No upsell or pressure to get other services and pricing was very fair. Thank you and will return for all my car care needs.
- SBSierra Bekk4 days ago5.0Got an oil change with tire rotation here. Very fast and friendly service!
- RLRick LongNov 8, 20255.0Albert and Matt were the most honest, skilled and professional automotive repairmen I have ever expirenced. Will recommend to others.
- ABA BNov 6, 20255.0Fast quick service! I came in this morning around 9 AM and they had my brakes done by 11 AM.
- GGGenie GOct 13, 20255.0Great experience at this shop. Went in for a second opinion for squeaking after having my front brakes and rotors replaced by Peoria's Express Oil Change the week before. Wayne checked me in, kept me updated, actually took me out to the bay and showed me the shoddy front brake work that was causing the squeaking. I was so impressed that I had them replace the rear brakes that weren't needed for a few more months. Matt was the technician who worked on my vehicle. Super nice, professional, and experienced folks. Very thankfull that their assessment allowed me to have the front brakes warrantied at another Express Oil location. Thank you Wayne & Matt!
Frequently Asked Questions About Brakes Plus
Where is Brakes Plus located in Surprise, AZ?
Brakes Plus is located at 16839 N Reems Rd, Surprise, AZ 85374, US.
What are the operating hours of Brakes Plus in Surprise?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
What services does Brakes Plus provide at the Surprise location?
Services at Brakes Plus include wheel alignment, brakes, oil change, suspension repairs, state inspections (select locations), batteries, wiper blades, vehicle maintenance, air conditioning services, and more.
Is Brakes Plus open on public holidays?
Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
What payment options are accepted at Brakes Plus?
Brakes Plus accepts American Express, Cash, Discover, Financing, MasterCard, and Visa.
How can I book a service appointment at Brakes Plus in Surprise?
You can book a service appointment online at https://www.brakesplus.com/stores/surprise/az/0209/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0209.
What categories does Brakes Plus in Surprise fall under?
Brakes Plus is categorized as a brake shop, auto repair shop, oil change service station, auto air conditioning service, car inspection station, mechanic, muffler shop, and vehicle inspection service.
What nearby restaurants can I visit before or after my service at Brakes Plus?
Nearby restaurants include U S Pizza, Ugly Tuna Sushi, Tailgaters Sports Grill & IL Primo Pizza & Wings Surprise, Garlic Jims, Booty's Wings Burgers & Beer, By The Bucket - Surprise, and Sonic Drive-In, offering a variety of cuisines from pizza and sushi to American and burgers.
Are there any nearby automotive services close to Brakes Plus in Surprise?
Yes, nearby automotive services include AGD Auto Glass and Tint and Jiffy Lube, which provide auto glass services and oil changes respectively.
What entertainment or recreational options are near Brakes Plus in Surprise?
Nearby entertainment and recreational places include Luv 2 Play Surprise for kids, Mountainside Fitness gym, Arrowhead Martial Arts Academy, and Big Jim Brewing Company for a casual pub experience.