Need a rental car in Sun City, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Peoria 99th & Bell Rd location today.
Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of individual employees providing exceptional service.
Efficiency
Several reviews highlighted the quick and efficient service during both pick-up and drop-off, despite occasional long wait times due to high customer volume.
Vehicle Quality
While many customers received clean and well-maintained vehicles, there were complaints about receiving cars with maintenance issues and cleanliness problems.
Reservation Issues
Some customers reported problems with reservations, including not receiving the vehicle class they booked and unexpected deposit requirements.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations and poor service.
JW
James White
Jan 1, 2026
5.0
I rarely leave reviews, but I felt that it would be important to do so here. I was greeted by Brandon Green, the Branch Manager, upon arrival. He was professional, kind, knowledgable, and efficient. I was brought to my vehicle by Benjamin, who likewise was a professional. Unfortunately I did not get the name of the gentleman who checked me in upon return, but he too was professional. A very well run location!
DS
Debra Steele
Dec 23, 2025
5.0
Enterprise is a trustworthy and helpful company. Staff is quick, consistent, friendly, knowledgeable.i have always been impressed with them.
TW
Tiaundra_ Wesley
Dec 22, 2025
5.0
Josh, Nathan, and Everyone at this location is so polite, professional, and accommodating!! The guy from deer valley who came to help on 12/9, I can't remember his name I think it starts with a b, I'm as well! The customer service was on point, and my vehicle made my expectations.
SM
saliman60 martinez
Dec 21, 2025
3.0
The people at the office were very nice. But when making the reservation the get another of info. So I go to the office to get the ca. Then i mm told i needed to give a $200. 00 deposit. I wish they would of told me that when making the reservation. I give them my card so I thought he ran it. I check my balance to make sure I have enough to do what I needed to do. It appears that I do .so I do the walk around with the agent. I get in the car and he asks for my card again. I tell him that I already gave it to the guy inside. He said Ige needed it to run the deposit. We'll now I dont have enough to do what I needed to do . I really needed to have a car that day. But could not get it. I was very disappointed. I wish they would tell me every and all charges when I made the reservation.
PM
Patrick Moukheiber
Dec 20, 2025
5.0
Excellent customer service. In and out in minutes. Vehicle was clean and well maintained.