Customer Service
Many customers praised the staff for their friendly and helpful service, particularly highlighting employees like Ryan and Jackie.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and unsatisfactory service, particularly from a specific employee.
Cleanliness and Vehicle Quality
Customers generally reported that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Staffing Challenges
Some reviews indicated that the location was often understaffed, leading to longer wait times and frustration among customers.