Enterprise Rent-A-Car

Reviews

• JL

  Jamie Logan

  Aug 8, 2023
  5.0
  I rent from the Sedona Enterprise often and they are consistently great!! Customer service has even improved over the last 6 month and the vehicles are always excellent. I will definetly continue renting vehicles from them. Thank you!
• AP

  Alyssa P

  Aug 14, 2020
  1.0
  We were rented a car from a different location that was a "premier plus" when I rented a full sized sedan. They didn't have anything else available for the location. When we arrived the car was dirty & had the windows down. The employee took 5 minutes to clean the car. The inside was disgusting, smelled like smoke, and we were told it needed an oil change before we left to go across the country. The locations that they sent me to could not fit me in that day. So I called customer service and they only found a car that was listed as full sized in Philly along our trip. So, we stopped there and all they had was compact cars to switch to, which wouldn't work. Every location along the way only had vans or compact sedans which wasn't helpful. When we arrived in Sedona on the 9th, I called the local locations and told them the situation & they said they didnt have anything to swap to but they would call me if something came avaliable. We drove past this location many times and they had full sized sedans, so I called again, same response. We stopped in because a Kia Optima had been there for 2 days and hadn't moved. Yet they still couldnt swap us into that. So now we have to drive back across the country in a dirty car during a pandemic that is not properly maintained. Last time I rent from Enterprise, that's for sure.
• KK

  Kai Kincaid

  May 14, 2018
  5.0
  The staff is super friendly understanding and professional. The car I rented was clean and ran smoothly.
• JR

  Jose Ramos

  Aug 12, 2016
  5.0
  Outstanding service personnel.

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