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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(221 reviews)

Business Details

16275 N Greenway Hayden Loop, Scottsdale, AZ
85260, United States
(480) 758-6056

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Scottsdale, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Greenway Loop location today.

Location

Enterprise Rent-A-Car
16275 N Greenway Hayden Loop, Scottsdale, AZ
85260, United States

Hours

Reviews

4.3
221 reviews
5 stars
168
4 stars
12
3 stars
10
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several highlighting exceptional service experiences.

Vehicle Condition

Some reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Several customers reported problems with reservations, including unavailability of booked vehicles and miscommunication regarding car availability.

Efficiency

While many customers appreciated the quick service, some expressed frustration with long wait times and inefficient processes.

Mixed Experiences

Overall, feedback was mixed, with some customers having outstanding experiences while others faced significant issues.
  • SS
    Shaylie Schaefer
    Jan 26, 2026
    5.0
    I had a lot of issues with a new vehicle I purchased and had to rent a car 10+ times. I went to the greenway location and all the gentleman that work at that location give top notch service, they are kind, caring, and helpful. They knew who I was, the type of vehicle I needed and were always super accommodating. 10/10 recommend. Great service and great vehicles. I will go out of my way to rent from them because they make the process seamless and easy. Thanks guys!
  • AS
    Ashley Squier
    Dec 29, 2025
    5.0
    Fantastic service very friendly and efficient I am a regular at this location
  • VM
    V Martin
    Dec 24, 2025
    1.0
    OMG MONTHS LONG NIGHTMARE BRETT $CREWED ME OUT OF $$! SAID I STOLE THEIR VEHICLE SCOTTSDALE TO EL CAJON CA DEMANDED I RETURN CAR TO AZ EXTREMELY DIFFICULT SITUATION AZ TO CA INTERSTATE NEED TO RESOLVE YET HUGE $ BILLED I NEED 2 PURSUE SAID I STOLE THEIR CAR?! I EVEN TOOK IT IN 4 MAINTENANCE AT THEIR REQUEST THEY BAITED ME W RENTAL UPGRADE... THEN DIDN'T GIVE ME! I WAS FLEEING DOMESTIC VIOLENCE N AZ - WENT TO CA BRETT LIED TO ME IN CALIF SOMEHOW ITZ IMPLIED THAT I ILLEGALLY TOOK CAR FROM AZ TO CA... I NEED TO PURSUE ALL THIS BUT AM STILL IN FLIGHT EVEN NOW... W ANOTHER ENTERPRISE CAR! I KEPT MY WORD PAID WEEKLY BRETT AT GREENWAY DID NOT HUGE ME$ : ME STILL ON LAM I HAVE NOT FORGOTTEN ISSUES! WATCH OUT BANK BILLS SHOW PAID WEEKLY NEED TO RESOLVE
  • ST
    Sharona T
    Dec 19, 2025
    5.0
    Great customer service from this location! Fast, friendly and the 1st time someone has shown me some features on the car so I’d know what I was doing👏. They were happy to provide a short shuttle at return as well. Thanks to all of you: I think this bunch probably works well as a team!
  • A
    --
    Dec 12, 2025
    3.0
    Happy to say they took care of the issues.. We do live in Arizona and it's possible that they were trying to clean it while it was raining who really knows but either way it's been taken care of the best to just give them a call and see what they can do if you do have an issue with this Enterprise rental company. Recently rented a car from this location for one day. Before returning filled it up to the line to make sure I wasn't charged for any fuel. When dropping it off looked over the paperwork and noticed I was charged for fuel told the employee this was an inaccuracy and that it should be taken off they said they would let their manager know and that their manager would contact us. It's been over 2 weeks no contact I'm sure they think we forgot about it but we haven't. I would not recommend this location customer service is lacking. We also complained when returning how the car smelled like a dog had been in it and also complained about how it wasn't cleaned properly there was dust in places that should have been cleaned and it was just gross overall very very very disappointed.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Scottsdale offer?

Enterprise Rent-A-Car in Scottsdale offers car rental, van rental, luxury car rental, and airport pick-up services with a wide range of vehicles and flexible rental options.

Where is Enterprise Rent-A-Car located in Scottsdale, AZ?

It is located at 16275 N Greenway Hayden Loop, Scottsdale, AZ 85260, USA.

Brand Certified Facts from Enterprise Rent-A-Car

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