AutoZone Auto Parts

4.4
893 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E McDowell Rd in Scottsdale, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Scottsdale, AZ or call us at (480) 990-0905.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7401 E McDowell Rd, Scottsdale, AZ
85257, United States

Hours

Reviews

4.4
893 reviews
5 stars
599
4 stars
159
3 stars
64
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Juan, Brittany, and Miguel for their exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported poor service, including instances of employees being unhelpful or dismissive.

Product Availability

Customers appreciated the availability of parts and quick service, although there were complaints about stock discrepancies and issues with specific items.

Installation Assistance

Several reviews noted that staff members went above and beyond to assist with installations, although there were also reports of refusal to help in certain situations.
  • IC
    Ian Chait
    Dec 29, 2025
    5.0
    They installed the battery too!!!!
  • GG
    Glenn Gordon
    Dec 24, 2025
    3.0
    When I called them they said they could help get my locking gas cap off because I lost the key. When I arrived they could not help me and didn't remember the phone call from 10 minutes earlier. I ended up waiting for road side service to arrive and help me. I had to go back in to buy a regular cap for my vehicle.
  • CA
    Chelsea Arellano
    Dec 15, 2025
    5.0
    Came in for a simple sensor read, early in the morning when only Juan was behind the counter. He was helpful, efficient and thorough even being alone with multiple customers needing his attention. Thanks Juan! Appreciate your help
  • AL
    A Laine
    Dec 2, 2025
    5.0
    That ate ALWAYS so very helpful and knowledgeable! Thank you! Had my battery in stock and installed within 30 minutes of it dying.
  • AD
    Art Life A Diary
    Nov 26, 2025
    1.0
    I ordered parts. One came in Monday. The other was to arrive today. I was told that it would arrive Friday night. I spoke with the woman manager and she said I'd need to contact Fed Ex. I said that is your job. She would not refund the $8.00 shipping. It says shipping is not refundable if you return a part. Seeing how it hasn't arrived I am entitled a refund on shipping and the part. I live on a fixed income. It's not like I can throw $$ away. If I were the manager I'd have given a refund out of my own pocket. O'Reilly's is a much better store to do business with. I'll go back to them.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Scottsdale?

AutoZone Auto Parts is open Monday through Friday from 7:00 AM to 10:00 PM, Saturday from 7:30 AM to 10:00 PM, and Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.