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AutoZone Auto Parts

4.4
(899 reviews)

Business Details

7401 E McDowell Rd, Scottsdale, AZ
85257, United States
(480) 990-0905
https://www.autozone.com/locations/az/scottsdale/7401-e-mcdowell-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E McDowell Rd in Scottsdale, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Scottsdale, AZ or call us at (480) 990-0905.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7401 E McDowell Rd, Scottsdale, AZ
85257, United States

Hours

Reviews

4.4
899 reviews
5 stars
602
4 stars
159
3 stars
64
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Juan, Brittany, and Miguel for their exceptional service.

Service Efficiency

Several reviews noted quick service, especially regarding battery installations and part replacements, with many customers expressing satisfaction with the speed of assistance.

Inconsistent Experiences

While many customers reported positive interactions, there were also complaints about poor service, including employees refusing to assist or being unhelpful, leading to mixed experiences.

Product Availability

Customers appreciated the availability of parts and products, although some expressed frustration when items were not in stock or when there were discrepancies with online availability.
  • DK
    Daniel Kennedy
    4 days ago
    1.0
    Sat waiting to process a return for 20 minutes while employee prioritized other things like a phone call from a “sister store” and I was the only one in the store. This is not the place for getting good service or care. Return took 1 minute while I wasted 20. Same experience as always no matter what zone you go to.
  • CJ
    Cinthia J
    Feb 11, 2026
    1.0
    When I first came into this location the employees were arguing about a purchase very loudly. I came to this auto zone with a dead battery and the kid that was helping me told me they couldn’t do exchanges on batteries at the time, so I said can I buy a new one and you install the battery. He said “no my manager won’t let me”. His manager clearly said that he could change the battery in front of my face. Then he proceeded to deny helping me buy the battery then said he couldn’t install the battery still. I then let the manager know how they could put me in a horrible situation by not helping out. The manager then said “sorry he won’t do it”. What is the purpose of offering a service, then employees not being able to do said service? When they are being paid to do so and the store is making money on my purchase.
  • IO
    Ian Olguin
    Feb 8, 2026
    5.0
    In-N-Out customer experience
  • PA
    Paige Ackerman
    Jan 25, 2026
    1.0
    This was probably one of the most depressing auto zones there is! Not sure which worker tonight but they all sure don’t care about doing there job! Even when you’re stuck in there parking lot with a dead battery, but claim it’s to “LAST minute” to sell a battery. So here we are, after closing still sittling with a dead battery! thanks auto zone!
  • TT
    tobias
    Jan 14, 2026
    5.0
    this auto zone always gets me right 😎 special shoutout to ava tho, she is SO sweet & extremely helpful !! she was very professional while not only helping me but about 5 others in line behind me !! her outstanding service is exactly why this is my preferred auto zone 🙏🏻 thanks again ava 🥳

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Scottsdale?

AutoZone Auto Parts is open Monday through Friday from 7:00 AM to 10:00 PM, Saturday from 7:30 AM to 10:00 PM, and Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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