AutoZone Auto Parts

Reviews

• KR

  Kelly Ramsey

  Nov 8, 2025
  2.0
  Wasn't able to get what I needed, but its fine I got it at home depot
• DS

  Darling Sipion

  Nov 2, 2025
  5.0
  Clean and awesome store!
• DM

  David Meiners

  Oct 23, 2025
  5.0
  Very helpful and friendly replacing key fob batteries
• RA

  Rich and Deb Achenbach

  Oct 14, 2025
  1.0
  HORRIBLE customer service and manager was a smart ass! Needed assistance with windshield wipers and floor mats. Was told bt Hailey to "just guess" and if they dont fit, bring them back. No assistance or suggestions as to what might work. Then while getting the windshield wipers, left me standing at the register to help someone else, took them to a totally different register and rung them up. I called The store and told the manager about the service I received and he asked " if I expected a FASHION SHOW of floor mats. Go anywhere else for automotive supplies.
• TE

  Trixy Edgar

  Oct 13, 2025
  1.0
  Been here three times and each time I have had an issue. First time on a Mazda that needed the battery checked. They refused to test it, refused to replace it (they claim to replace batteries) and then refused to lend me tools to remove it myself. Second time was for a bulb, once again refused to lend me the tools. At this point I refused to go back except my battery on my Ford died and my dad refused to go anywhere but there. Back I go and the older man does the test and it is dead, tells me that he has been told not to replace it because it will take an hour and a half (I have done this before and had everything off but the windshield wipers cus it kept raining). He does say that I can go in and use the tools to replace it myself. Take three. Hello, the other guy said you can’t remove the items around the battery but if we remove it can you put in the battery (dad is in his 70s and I am dealing with carpal tunnel). No. Okay well the guy said we can get the tools to do it ourselves. No. I’m not asking you to do the work, I’m just asking for the lender tools. The guy said we could use them and the sign says you lend tools. We don’t have the tools you want. I just need a 22 wrench. He crosses his arms, looks me dead in the eyes and says…I said, we don’t have the tools YOU want. My dad still insisted I buy the battery from them. I walked out, went to O’Reilly’s, got the battery for 4 years and 60 dollars less than the 3 year they tried to sell me, got the tools, and besides a claw needed for the windshields, the process was remove two bolts, 4 screws, the battery and reverse. 20 mins total due to the forgetting a piece and having to take things off again. Never again will I go back to this store. I regret being dragged back this last time.

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