Brakes Plus

Reviews

• KL

  Kar Ying Loo

  2 days ago
  5.0
  The place is very clean and organized. The staff are very helpful and friendly. Big thank you to Hailei for helping me get home, we need more friendly person like her at customer service.
• VC

  Vanessa Cole

  3 days ago
  5.0
  Hailey was absolutely amazing! I’ve been going to this place for 3+ years and they have always done an amazing job. They’ve never tried to take advantage and always give the best deal!
• WW

  William Wright

  Apr 29, 2026
  5.0
  Mark and Hailei were awesome and very attentive. Mark set me up and got me going and Hailei checked me out. Both were very friendly, awesome conversation and great customer service. Would highly recommend to everyone!
• JE

  James E

  Apr 26, 2026
  1.0
  Took my car at 8am Saturday told me they'd call me after the brake inspection. I called around noon after hearing nothing, they said not yet but most likely within the hour. No call and now they are closed with my car while I need it first thing Monday morning.
• JS

  Jim Schoenbeck

  Apr 13, 2026
  1.0
  Absolutely terrible customer service. Bait and switch the whole way. Got a call from 2 different employees quoting me prices to fix my system. When I got there, the price for the whole job had completely doubled. Asked for an itemized breakdown and the manager/owner kept scrolling around the webpage really fast hoping I wouldn’t see anything. When I pointed out several item lines that were wrong he told me I was wrong and his employees didn’t quote me that. Said he had recording of the conversation to prove it. When I asked to hear those, he quickly changed the subject and started trying to attack my character. Couldn’t even defend his own lies. Avoid this place at all costs, or it will cost you double what they quote.

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