Business Details
About
Toyota DealerAuto Repair ShopAuto Body ShopUsed Car DealerAuto Parts StoreCar Dealer
It is our mission to be the automotive home of drivers throughout the Prescott, Prescott Valley, Chino Valley, Sedona, Clarkdale and Cottonwood, AZ area. We achieve that goal by providing a vast selection of new and used vehicles, exceptional car care and legendary customer service with a smile!
It isn't our diverse new and used Toyota lineup or even our many auto services that set Findlay Toyota Prescott apart from the rest. It's our unequivocal commitment to the customers we serve from the Prescott, Prescott Valley, Chino Valley, Dewey, Sedona, Clarkdale, and Cottonwood, AZ area! Let's find your perfect vehicle!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
6,144 reviews
5 stars
5,162
4 stars
470
3 stars
125
2 stars
130
1 star
257
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Many customers praised the sales staff for being knowledgeable, friendly, and attentive, making the car buying process enjoyable and seamless.
Customer Service
While some reviews highlighted exceptional customer service, others reported issues with responsiveness and follow-up, particularly in the service department.
Service Quality
Several customers expressed dissatisfaction with the service department, citing poor communication, unfulfilled promises, and inadequate repairs.
Transparency
Customers noted concerns about hidden fees and pressure tactics during the financing process, indicating a need for clearer communication regarding pricing.
Loyalty and Recommendations
Despite some negative experiences, many customers expressed loyalty to the dealership and recommended specific salespeople for their exceptional service.
- SHScott HurstNov 2, 20255.0Tyler was a pleasure to work with throughout my vehicle purchasing journey. I told him what I was looking for (hard to come by) and he would periodically text me letting me know he’s keeping an eye out for one. On his day off, he found out the specific vehicle I was looking for was assigned to Findley Toyota Prescott. He immediately called & we worked out a deal. Approx 6 weeks later the unit arrived and we finalized the purchase of our Land Cruiser. Thank you Tyler for your help.
- HHHanOct 29, 20251.0I contacted Findlay Toyota about a used 4Runner. I contacted the dealership maybe four times in total. They never responded with the information that I asked for and the vehicle was ultimately sold to one of the salesman.
- BSBrandon ScottOct 23, 20255.0We recently purchased our third vehicle from Findlay Toyota, this time a new 4Runner. As always, it was an exceptional experience. Carolina was an amazing salesperson who worked diligently to get us what we wanted and was transparent throughout the process. I cannot recommend them enough. We will continue to keep our business with them when purchasing vehicles and continue to recommend them to others!
- ABAshton BurchOct 20, 20255.0I am a long time satisfied customer with Findlay Toyota of Prescott. Bob "Raz" has always been fair and ensured I was being treated well throughout the dealership during purchases and also service appointments. I will continue to recommend Raz and the Prescott Findlay team.
- CCChantell J. CornettOct 14, 20255.0⭐️⭐️⭐️⭐️⭐️ **A Truly Exceptional Car-Buying Experience** From start to finish, Findlay Toyota Prescott redefined what a car purchase should feel like. This is the *small-town dealership advantage* - genuine people, transparent communication, and absolute professionalism. From my initial inquiry at around **11:00 PM on Thursday** to **vehicle delivery at 8:30 PM the next day** (yes, *DELIVERED* from Prescott to Phoenix!), the process was seamless. No haggling. No hidden surprises. Just clear numbers, honest conversation, and exceptional service. **Ryan Kelley (Sales Manager)** and **Steven Baumer (Finance Manager)** exemplified what customer care should be — prompt, professional, and genuinely invested in making the experience easy and enjoyable. In a world of impersonal, high-pressure dealerships, Findlay Toyota Prescott is a rare find. This experience was fast, fair, and entirely stress-free — the way car buying SHOULD be. If you want to enjoy your next purchase, start here. You won’t go wrong. Thank you Ryan and Findlay for creating joy in this purchase from the start!
Frequently Asked Questions About Findlay Toyota Prescott
Where is Findlay Toyota Prescott located?
Findlay Toyota Prescott is located at 3200 Willow Creek Rd., Prescott, AZ 86301, USA.
What are the business hours of Findlay Toyota Prescott?
Sales, Service, and Parts hours are Monday to Saturday from 8am to 6pm, with Sales open until 7pm Monday-Saturday. The dealership is closed on Sundays.
What brands and vehicles does Findlay Toyota Prescott offer?
They offer a diverse lineup of new and used Toyota vehicles including models like Toyota Highlander, 4Runner, RAV4, Tacoma, Tundra, Camry, Crown, Corolla, Land Cruiser, and Sequoia.
Does Findlay Toyota Prescott offer vehicle pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
What types of payment does Findlay Toyota Prescott accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa payments.
Are the facilities at Findlay Toyota Prescott wheelchair accessible?
Yes, the dealership has wheelchair accessible entrances, parking, seating, and restrooms.
Is Findlay Toyota Prescott an LGBTQ welcoming and transgender safe space?
Yes, the dealership welcomes LGBTQ customers and is a transgender safe space.
Are there nearby automotive-related businesses to Findlay Toyota Prescott?
Yes, nearby businesses include Tim's Toyota (brake service and used car dealer), Findlay Auto Group Prescott (car dealer and automotive repair), Findlay Collision Center (auto body shop), and NOVUS Glass of Northern Arizona (auto glass service).
Where can customers park when visiting Findlay Toyota Prescott?
Findlay Toyota Prescott offers free onsite parking lots that are wheelchair accessible for customers.
What nearby attractions can customers visit when coming to Findlay Toyota Prescott?
Customers might enjoy nearby attractions such as Willow Creek Dog Park for a walk with pets or explore nearby Slice Clothing stores like Cade's Closet, a women's clothing and thrift store.