Enterprise Rent-A-Car

4.2
764 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Prescott, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Prescott location today.

Location

Enterprise Rent-A-Car
3448 Gateway Blvd, Prescott, AZ
86303, United States

Hours

Reviews

4.2
764 reviews
5 stars
544
4 stars
71
3 stars
31
2 stars
28
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Efficiency

The rental process was frequently described as quick and efficient, with many customers noting fast service during both pick-up and drop-off.

Mixed Experiences

While many reviews were positive, some customers reported issues with roadside assistance and specific staff interactions that were less than satisfactory.

Clean Vehicles

Customers consistently noted that the rental cars were clean and well-maintained, contributing to a positive rental experience.

Location Improvements

The new location received positive feedback for its accessibility and improved service compared to the previous site.
  • JW
    Jon Wallain
    Nov 6, 2025
    1.0
    Won't let you rent a car with a debt card no matter how much you have in your account
  • EE
    Eric
    Oct 20, 2025
    5.0
    Great friendly people. Car was on point. It took me less than a minute to rent the car and less than a minute to return the car. Both times I did not make it 2 steps in the door before I was helped.
  • RS
    Richard Sprague
    Sep 29, 2025
    1.0
    Was getting a car paid for by insurance company and I went to go pay the deposit and they didnt except my card which was the only one that I have which is kinda of disheartening for a big company to not give me the car that was rented for me cause they don't except my card
  • LM
    Louise M
    Sep 11, 2025
    1.0
    Edit: Unfortunately there has been another hiccup. This nightmare won't end. Some of the information I was told at drop off wasn't correct and I'm now having to deal with that. We had some hiccups with our reservation and when we dropped the car off they couldn't have been nicer and more helpful. I forgot to get their names but the gal had short brown hair and the gentleman typically works out of the Sky Harbor location. That interaction was opposite of what I thought it would after dealing with the corporate office. I would give the corporate office the opposite rating as here. Thank you again for the help, it was appreciated.
  • CS
    cyndee siedow
    Sep 10, 2025
    1.0
    If I could leave NO Stars I would!! The first car we rented died on the road. When I called for a tow through enterprise the tow people were fabulous! Then when we tried to get road side from enterprise with an Uber or Lyft that was a Disaster!! I called 4x trying to get enterprise to set up a ride for us, we were out in the middle of nowhere and it was very Hot!!! The last call I made the person said he couldn't find a ride and told me to call 911 and hung up!!!!! OMGOSH!!!! I couldn't believe the Rotten service we received!!!! NEVER, NEVER will I rent from enterprise again!!!! They did replace the broken down car with another rented and upgrade, this was all through my insurance but, the damage was already done and i didn't trust them!!! Thankfully a friend drove to pick us up, glad he was home!!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Prescott, AZ?

Enterprise in Prescott offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the business hours for Enterprise Rent-A-Car in Prescott?

Enterprise is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.