AutoZone Auto Parts

4.2
710 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Pav Way in Prescott Valley, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Prescott Valley, AZ or call us at (928) 772-6247.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7447 E Pav Way, Prescott Valley, AZ
86314, United States

Hours

Reviews

4.2
710 reviews
5 stars
424
4 stars
142
3 stars
66
2 stars
22
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and their ability to diagnose issues effectively.

Inconsistent Experiences

While many customers had positive experiences, there were notable complaints about poor service and incorrect parts being provided.

Efficiency

Customers appreciated the quick service and efficiency in handling battery replacements and other requests.

Inventory Issues

Some customers reported problems with inventory accuracy, including receiving incorrect parts or items not being in stock.
  • JS
    John Simon
    Nov 15, 2025
    5.0
    Alan is amazing. Came in for an oil filter but the one I needed wasn't available, but Alan took the responsibility of finding an alternative and getting up to show me these alternatives along with also finding the right price for me. I appreciate this and hope to see more employees like him. He needs a raise or a promotion.
  • LA
    Lazaros Apostolis
    Nov 15, 2025
    5.0
    I’ve been to Autozone plenty of times. This time Jay helped me tremendously with finding the part I needed for my car and even installed it for me. Way beyond what I expected.
  • SS
    Sara
    Nov 13, 2025
    5.0
    After numerous attempts & countless hours of watching YouTube videos on how to fix my headlights. To which turned out to be a major failure. I figured go to an AutoZone & see if an associate would be of assistance in my need of desperate help. I walked into the store not expecting any help but of proper direction to resolving the car issue at hand. I was greeted & welcomed by Jay; I then walked over to his area. Jay then asked me if there was anything that he could help me with. To that I stated, my passenger headlight was out according to the warning label on my dashboard & to the naked eye as well. Jay informed me that it would be an easy fix & would be willing to take a look. We proceeded outside; Jay took a look at the problem. Stated that I needed to replace the bulb, and there were no further complications just a simple resolution. I was ecstatic & relieved to have heard such wonderful news due to my prior attempts earlier aka DIY fix it yourself style. Jay was gracious to replace the bulb & fix the issue without any mishaps. I couldn't have thanked him enough for his willingness to help & professionalism. I know that to others this would be nothing however the extent & frustration of trying to fix this issue without mechanical knowledge myself has alleviated the stress of having a headlight out & the potential of getting a citation from local police has released me from all concerns. So yet again THANK YOU SOOOOOOO VERY MUCH JAY YOU DESERVE A FREAKIN RAISE!!!!!!!
  • CC
    Carmen Castaneda
    Nov 9, 2025
    3.0
    Pricey and not helpful staff
  • DD
    dofair
    Nov 6, 2025
    5.0
    Always has what I need

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Prescott Valley, AZ?

AutoZone Auto Parts in Prescott Valley is open from 7:30 AM to 9:00 PM from Monday to Saturday, and from 8:00 AM to 9:00 PM on Sunday.

Where is AutoZone Auto Parts located in Prescott Valley?

The store is located at 7447 E Pav Way, Prescott Valley, AZ 86314, US.