Truck Repair ShopGenerator Service & RepairTrailer Repair ShopBus Repair ShopRV Repair ShopGenerator ShopTruck Parts Supplier
At W.W. Williams, we proudly provide the Phoenix area with truck repair, diesel repair, generator service, and more.
We are a full-service maintenance and repair shop for trucks, trailers, and commercial vehicles. We also provide sales and service for diesel engines, generators, and truck parts. We are a dealer for Detroit Diesel, mtu, Allison Transmission, Weller Transmission, Mercedes-Benz Engines, Deutz Diesel, Volvo Penta, Red Dot, and more.
Our mechanics, friendly service advisors, and staff are ready to address your vehicle and equipment needs in any of our 27 working bays.
Feedback indicates a mix of experiences with customer service, with some praising the friendliness and professionalism of staff, while others report unprofessional behavior and poor communication.
Quality of Work
Several customers expressed dissatisfaction with the quality of repairs, citing issues such as misdiagnosis and incomplete work, while others praised the shop for effective repairs and quick service.
Pricing
Customers reported concerns about high prices and unexpected charges, with some feeling that the costs were unjustified compared to other shops.
Staff Knowledge
While some reviews highlight knowledgeable and helpful staff, others mention instances of poor diagnosis and lack of expertise.
CB
Chris Button
Jan 19, 2026
1.0
My motorhome was here over a week and they couldn’t tell me why it wouldn’t start. They wanted to replace my computer. Javier the service adviser had lots of BS to tell me, including that they checked my fuel delivery, none of it true. Finally the service mgr Danny stepped in before I blew my top but it still wasn’t running. I towed it home with my pickup.
It took a mobile diesel mechanic 1.5 hours and I was running…. After he plugged the computer back in they left unplugged It was the fuel module! I was left with several big greasy footprints on my carpet though to remember them by…. I’m sure this is a good shop just don’t deal with Javier, So many lies!
RH
Robert Hamilton
Nov 30, 2025
1.0
I have nothing nice or professional to say about this company or the people.
I had diesel in my oil, so I had them diagnose. They told me all 6 were leaking. When I dropped it off I told them I wanted to know what injectors were in there and what cam I had. I had multiple conversations over the phone and all they could say is they were S50&S60 injectors. I explained I wanted the four digit number to knkw if they were 7014s or 7650 all they said was S50&S60 injectors.
GK
Greg Katers
Dec 18, 2023
5.0
diagnosed the problem an fixed it quickly. Garrett kept me informed of what was going on, very professional
What services does W.W. Williams in Phoenix, AZ offer?
W.W. Williams provides truck repair, diesel repair, generator service, trailer repair, engine and transmission sales, service and repair, power generator sales and service, climate control sales and service, and more for trucks, trailers, and commercial vehicles.
What are the operating hours of W.W. Williams in Phoenix?
W.W. Williams is open Monday through Friday from 6:00 AM to 10:30 PM. The shop is closed on Saturdays and Sundays, but offers 24/7 after-hours emergency service.
Where is W.W. Williams located in Phoenix?
W.W. Williams is located at 2602 South 19th Ave, Phoenix, AZ 85009, USA.
Which brands does W.W. Williams in Phoenix service or represent?
They service and are dealers for Detroit Diesel, mtu, Allison Transmission, Weller Transmission, Mercedes-Benz Engines, Deutz Diesel, Volvo Penta, Red Dot, and other brands.
What payment methods are accepted by W.W. Williams in Phoenix?
W.W. Williams accepts American Express, MasterCard, and Visa credit cards.
How can I contact W.W. Williams in Phoenix for service or inquiries?
You can call the main phone number at +1 602-257-0561, toll-free at +1 800-944-7375, email phoenix@wwwilliams.com, or visit their contact page at https://www.wwwilliams.com/contact/.
What nearby businesses are close to W.W. Williams that could assist commercial vehicle operators?
Nearby businesses include Vanguard Truck Centers for truck sales and repairs, J.B. Hunt Transport, Inc. for logistics services, and Heavy Truck Salvage for truck parts, all of which can complement services offered by W.W. Williams.
Are there any nearby vehicle rental options close to W.W. Williams in Phoenix?
Yes, near W.W. Williams you can find Penske Truck Rental and Hogan Truck Leasing & Rental, offering truck, RV, and mover rentals, which may be useful if you need temporary vehicle replacements.
Can I find nearby facilities related to waste management near W.W. Williams in Phoenix?
Yes, nearby there are facilities like Waste Management and RAD - Phoenix Waste and Recycling Facility that handle garbage collection and recycling services for commercial clients.
Does W.W. Williams engage with any nearby public safety or emergency organizations?
Yes, Phoenix Fire Resource Management and AZ-TF1 Urban Search and Rescue are nearby organizations that work in fire protection and emergency services, which can coordinate with W.W. Williams for critical vehicle and equipment maintenance.
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Certified February 22, 2026Yext Knowledge Graph
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