Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Phoenix.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
21037 N Cave Creek Road, Phoenix, AZ
85024, United States
Hours
Reviews
4.5
1,011 reviews
5 stars
792
4 stars
88
3 stars
23
2 stars
20
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of individual employees providing excellent service.
Service Quality
While many reviews highlighted quick and thorough service, there were several complaints about improper work leading to vehicle issues, including incorrect fluid usage and damaged parts.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and unexpected charges, feeling that the value did not match the service received.
Consistency Issues
Several reviews noted a decline in service quality over time, with some customers experiencing significant problems during their visits.
- ANAllexa Nuckols3 days ago5.0Juan and Austin were incredible!! They had amazing customer service, friendly, educational, and did their job quickly and efficiently.
- CAchloee alexandria6 days ago1.0I’m honestly at a loss for words. Came to get my oil changed and new wiper blades. Tech broke the arm to the back wiper blade, he put in a claim for it, didn’t charge me, and will call me later in the week when parts come in. Sounds good to me! They realize they don’t have the front wiper blades, I still pay and they say they’ll order some at the same time. All good. I don’t hear back. I call a month later, claim hasn’t even been reviewed. Still don’t hear back. Now, another month later, I’ve called and chatted. Front wiper blades now finally ordered, but they see nothing about a back wiper blade or arm. The one they broke to begin with. No direct number to onsite team. They won’t call me no matter how many times I’m told they would. Instead I’m given a time to call general customer service back and hopefully tech will be available. Hoping to get some good news rather than claim that was meant to be put in 2 months ago wasn’t, despite my repeated attempts to follow up.
- JJJ.D.Jan 5, 20264.0The 5 minute oil change solely depends on wether or not you are ONLY getting an oil change. The line can sometimes make you wait upwards of 20 minutes. I waited almost 30 minutes in line but then I need wiper blades, a cabin filter, oil change and wiper fluid. All of this is pretty quick but you have to factor in the wait time while sitting in the line. The customer service is pretty good. Everyone there seemed to have a great attitude. All in all your total time probably averages around 20-30 minutes
- AMAlicia MaciasDec 31, 20255.0The whole staff was nice. They were very informative about things I’ll need in the future. Did not seem pushy about upselling. I was in and out in about 20 minutes.
- EDErick DiazDec 30, 20255.0The staff on site asked all the questions, tire air check which I needed and after going through all the inspects they gave me a print out of what is recommended for next visit. They were fast, professional and friendly.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 21037 N Cave Creek Road, Phoenix, AZ 85024, United States.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday: 6:30 AM - 7:30 PM; Saturday: 6:30 AM - 7:00 PM; Sunday: 6:30 AM - 5:30 PM. The store is closed on November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Can I find automotive parts nearby Valvoline Instant Oil Change?
Yes, O'Reilly Auto Parts is nearby, offering a range of automotive parts and accessories to complement your vehicle maintenance needs.
Are there dining options near Valvoline Instant Oil Change for a quick meal before or after service?
Yes, nearby dining options include Salad and Go, O2 Sushi, Krispy Krunchy Chicken, Burger King, and Southern Delights Restaurant, offering fast food, sushi, Cajun-style chicken, and more.
Where can I find other automotive services close to Valvoline Instant Oil Change?
Nearby automotive services include Big O Tires for tire repair and automotive repair, as well as Stotz Equipment for automotive dealers and industrial equipment.
Is there a convenient ATM near Valvoline Instant Oil Change for cash needs?
Yes, there are ATMs nearby including National Bitcoin ATM and the ATM at Superpumper gas station for your cash withdrawal needs.
How long has Valvoline Instant Oil Change been serving customers at this location?
This location of Valvoline Instant Oil Change has been open since May 1, 2018, providing trusted vehicle maintenance for the Phoenix area.