Many customers praised the friendly and helpful staff, highlighting specific employees like Daniel and Christina for their exceptional service.
Pricing Concerns
Several reviews mentioned that while some prices were fair, others were considered high, especially for damaged parts, leading to comparisons with competitors.
Organization and Cleanliness
Customers appreciated the organized layout of the yard and noted that it was generally clean, making it easier to find parts.
Accessibility Issues
Some customers expressed frustration with the difficulty in reaching customer service via phone and the long walks required to find parts.
NN
northcircular
6 days ago
1.0
I asked in advance about any issues with the car because I was traveling a long distance to see it, and I was told there were no major problems.
Because seller told there were no issues, I went out of my way to see it in person, but in reality, the car was full of serious defects.
After traveling a long distance to purchase it, serious transmission problems appeared immediately on the way home.
It was clear that the error codes had simply been cleared with a scanner to hide the issues. In reality, there were problems, yet I was told there were none and no explanation was provided at all.
If it was being sold as-is, that is exactly why the actual condition should have been explained honestly. The woman seller had no knowledge about cars and told a lie.
This was the worst experience, a complete waste of my time and money. Don’t forget that your salary comes from customers payments
RM
Rick Moore
Dec 31, 2025
5.0
Great place to get the parts you need to keep your car on the road.
SB
Steven Baker
Dec 24, 2025
5.0
You find good prices on used items that are salvageable.
CC
Chance Chassot
Dec 13, 2025
1.0
While the entry fee is lower, their part pricing is significantly higher than surrounding junkyards. For comparison, at Pull-&-Save, a gauge cluster for a 2001 Chevy is priced at $32.00, and if the unit is damaged, they typically reduce the price by $5.00 to $10.00.
At U Pull & Pay, I observed multiple gauge clusters available, approximately three in total, each priced at $62.00. One cluster had been disassembled with several components missing, and when I inquired about purchasing only the remaining circuit board, which was still incomplete, I was quoted $25.00. Another cluster had a broken bezel and a large hole in the face, yet no discount was offered. Staff stated that condition did not affect pricing.
I ultimately left without purchasing anything. Charging near retail prices for parts customers remove themselves, regardless of condition, is unreasonable. I would not recommend this location unless you are prepared to pay premium prices for heavily used or damaged components
GS
Greg Smith
Dec 4, 2025
1.0
Beware prices are outrageous for pull it yourself save time and money go to eBay and buy from someone who went on a non ripoff and paid 1/4 the price still selling it and making money would be cheaper even new Amazon is cheaper
Frequently Asked Questions About U-Pull-&-Pay Phoenix
What types of used auto parts can I find at U-Pull-&-Pay Phoenix?
U-Pull-&-Pay Phoenix offers a large inventory of used auto parts including discount used tires and wheels, car batteries, coolant, engines, transmissions, and auto body parts.
Can I sell my junk car to U-Pull-&-Pay Phoenix?
Yes, you can sell your junk car to U-Pull-&-Pay Phoenix for cash. They specialize in buying junk cars and offer expert services for car recycling.
What are the operating hours for U-Pull-&-Pay Phoenix?
The yard admission is open from 8:00 AM to 4:30 PM Monday through Saturday and from 8:00 AM to 4:00 PM on Sunday.
What payment options are accepted at U-Pull-&-Pay Phoenix?
U-Pull-&-Pay Phoenix accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is U-Pull-&-Pay Phoenix wheelchair accessible?
Yes, U-Pull-&-Pay Phoenix has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Where is U-Pull-&-Pay Phoenix located?
U-Pull-&-Pay Phoenix is located at 2501 West Buckeye Road, Phoenix, AZ 85009, USA.
What languages are supported at U-Pull-&-Pay Phoenix?
Services are offered in English and Spanish at U-Pull-&-Pay Phoenix.
Are there any nearby places where I can eat or shop before or after visiting U-Pull-&-Pay Phoenix?
Yes, nearby places include Tacos El Arabe (Mexican restaurant and food truck) and Eddie's Food Market Inc (grocery store and bakery) where you can grab food or shop conveniently.
Are there other auto-related businesses near U-Pull-&-Pay Phoenix?
You can find several auto-related businesses nearby such as Best Car Motors LLC, Leo's auto body and paint, and Automotive Key Experts for additional automotive services and used car deals.
Which nearby locations can help me find U-Pull-&-Pay Phoenix or offer related services?
Nearby car dealers like U-Pull and Pay, Better Car Auto Dealer, and Used Car Showcase can help you with auto sales, and landmarks such as Freeway Motel can assist as navigation points to locate U-Pull-&-Pay Phoenix.