RAW Wheels & Tires

4.6
434 reviews

About

Tire Shop

Location

RAW Wheels & Tires
2911 E. McDowell Rd., Phoenix, AZ
85008, United States

Hours

Reviews

4.6
434 reviews
5 stars
375
4 stars
11
3 stars
5
2 stars
2
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Julio and Albert.

Pricing Issues

Some customers reported discrepancies in pricing, with claims of quotes not being honored and significant price increases.

Quick Service

Numerous reviews highlighted the fast service, with many customers noting they were in and out quickly.

Repair Services

Customers appreciated the honesty and helpfulness in repair situations, with some being offered free repairs instead of new purchases.

Professionalism

Several reviews mentioned the professionalism of the staff, particularly in explaining services and contracts clearly.
  • SO
    Stan Overturf
    1 day ago
    1.0
    I had the worst experience ever at this location, I've purchased rims n tires for my Toyota Avalon, Chevy Silverado n dodge challenger in the past, the only issue is had at the time was with the Silverado rims n tires, they talked me into 24" rims n tires, they told me if I didn't like them to bring them back n I can get my 22" rims n tires back. I had them for a week n came back to returned them, they said that they can't find them, I looked outside n saw them on the managers white truck, while I talking to the manager, the white left the parking lot, I was very upset, so they sent me down to the south Phoenix location n they took care of me. In time, I found out that this location past managers, they were boyfriend n girlfriend were stealing tires n rims n selling them from their home. So, my current issue with this location is, I bought just tires for my tacoma, I had them for about 2 weeks n then I got into an accident back up north on my reservation, they impounded my truck n had no clue where they took to. This shop kept blowing up my phone n threatened to take legal action, I told them to send my total amount in mail or email form, so my insurance can take of it in time. They kept pursuing n even driving 5 hours to pick up the tires, it's not easy going on the reservation n repossession anything, you have to go through court, so thank I personally the navajo nation president, so he got me some resources to get my vehicle back, I brought the tires back down to Phoenix n had their tire guy bruce pick up the tires, he was a cool guy, he should run this location. I was texting Albert from this location, don't know he's role is, but I told him I wanted to pick up my tires back up asap, due the threads were still good, he said he locate them n get back to me, we sent back n forth texting for over a week, he finally made some excuse that all their tires n rims get picked up by recycling company, which is most likely he's employees he's talking about. The bottom line was he couldn't n wasn't going to replace my tires, if couldn't offered to buy them, $50 - $100, I would've been happy with that. I should've known from the beginning of purchasing these tires, when Julio said that this location was very slow n not doing well. Lastly, I will never do business with this location, their false advertisement, their greedy, they need to be investigated hours they operate, their not even with a half star. Seriously!! THIS LOCATION NEEDS TO SHUT DOWN N GET NEED MANAGEMENT!!!! But I would strongly recommend RNR Tires Express on 59th Ave n Greenway, they offer warranty on your tires, free road side assistance, a program for free towing, plus other programs when your purchase tires or rims, 4 months same as cash, free alignment too. Their office is 10 times cleaner n very professional, ask for Gabriel, him n he's team are very professional, they stand behind their products at well. They even have a tech that use to work with Albert n Julio, he left because of what their were doing to customers, he told me to tell Julio what up for him as well!! Look at RNR reviews, all their customers are happy n satisfied, that's how a business suppose to operate. CUSTOMERS 1ST, NOT EMPLOYEES!! RNR TIRE EXPRESS WILL HAVE MY BUSINESS N FAMILY N FRIENDS FOR LIFE!! I HIGHLY RECOMMEND THAT LOCATION 10 🌟!!
  • IM
    Irene Moreno
    Oct 31, 2025
    5.0
    Julio and his team were very efficient and friendly. Great place!
  • JJ
    Jacquelyn
    Oct 10, 2025
    5.0
    Diego and Fabian are excellent with customer service and provided us with every answer with every question we had I recommend this tire shop to anybody that is looking for tire deals
  • SB
    Sarah Brotherton
    Sep 5, 2025
    1.0
    Horrible! Buyers beware of this scam! Diego is a flat out liar! Called and was given a price for tires and told him we’d come be in the shop in a week, called to schedule our install and the price jumped over $300! He lied about pricing. He would not honor his over the phone quote since he didn’t want to send a quote in writing. I will be contacting the BBB on this scam of a business!! I’ll be going above his head to corporate….stay away everyone!! It’s a shame they take advantage of people
  • TW
    Trae Wynn
    Aug 23, 2025
    5.0
    They were extremely helpful and quick. I had a flat tire, he suggested the cheapest option by patching it. very honest and hard working men

Frequently Asked Questions About RAW Wheels & Tires

How does your program work?

We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved. Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.

How much do wheels and tires cost?

Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices. Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you. Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.