Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Hector, Samuel, and Brittany.
Wash Quality
Feedback on the wash quality was mixed; while some customers were satisfied with the results, others reported issues such as incomplete cleaning and poor drying.
Membership Issues
Several reviews mentioned dissatisfaction with the membership process, including pushy sales tactics and unexpected charges.
Cleanliness and Equipment
Customers noted that the facility was generally clean and well-maintained, but some reported issues with equipment functionality, particularly vacuums and drying systems.