Business Details
About
Car Wash
Location
Hours
Reviews
4.5
1,284 reviews
5 stars
969
4 stars
136
3 stars
66
2 stars
31
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Derek and Benny, received high praise for their friendliness, helpfulness, and professionalism.
Service Quality
Many customers reported satisfaction with the car wash quality, although some noted issues with equipment and service speed.
Management Issues
A few reviews highlighted poor management interactions, particularly with a manager named Marquis, which negatively impacted customer experiences.
Cleanliness
While many customers appreciated the cleanliness of the facility, there were complaints about trash in the parking lot and equipment maintenance.
- MCMadison Canifax2 days ago5.0Super service - Benny made sure I had clean towels and the wash was satisfactory. Love this place to wash my car, I have the unlimited membership and definitely recommend.
- FHFelicia HerefordJan 4, 20265.0I would like to send a shout out to Derek at the Thomas st location in Phoenix. He is the nicest kindest with excellent customer service. He always greets you and offers extra service to your membership with no pressure. You can tell He really love his Job. Derek keep being you.
- RPReese PJan 3, 20265.0Derek was such a great sport! I’ve had a bad experience with raceway in the past but he changed my mind and I will definitely be coming back!!
- RMRiva McgeeDec 19, 20255.0Derek was supporter with great customer service and professionalism. Man with me not having noon a good day. He brought my sad face into smiles. Which I wasn’t expecting but he was such a very very nice and helpful man…. Its always good to have good people like him an around… hope he have a good holidays in new year and many many blessings coming his way. Thank you for the great services. Riva Mcgee :)
- EPEmmanuel PancholDec 11, 20251.0I’ve been coming to this Raceway Car Wash for a long time and normally have great experiences, but today was an exception. I ended up dealing with a manager named Marquis, who I was told has been with the company for a while. Unfortunately, his respect level and communication were completely off. When I asked for the other manager on site, he wouldn’t give me a direct answer. Instead, he kept assuming I was trying to get some kind of sale out of the situation just because the membership I have isn’t tied to the vehicle I brought in. I tried explaining it clearly, but he wouldn’t listen, kept talking over me, and made the whole interaction uncomfortable. At that point I just left it alone because it was obvious he didn’t want to understand or resolve anything. It’s disappointing because I’ve always had good experiences here until today. Hopefully the management team gets this addressed, because customer service should never feel like this—especially from someone in leadership.
Frequently Asked Questions About Raceway Express Car Wash
What are the operating hours of Raceway Express Car Wash?
Raceway Express Car Wash is open daily from 7:00 AM to 6:00 PM.
Where is Raceway Express Car Wash located?
It is located at 4119 E. Thomas Rd, Phoenix, AZ 85018, USA.
What types of payment does Raceway Express Car Wash accept?
They accept American Express, Android Pay, Apple Pay, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact Raceway Express Car Wash?
You can reach them by phone at +1 912-737-0220.
Does Raceway Express Car Wash have an online presence?
Yes, they have a website at https://racewaycarwash.com/locations/e-thomas-rd-phoenix/ and a Facebook page at https://www.facebook.com/105227958015601.
What services does Raceway Express Car Wash offer?
Raceway Express Car Wash offers car wash services.
What nearby places offer additional automotive services around Raceway Express Car Wash?
Nearby automotive service locations include Action AZ (car wash and auto detailing), Simoniz Car Wash & Quik Lube (auto repair and detailing), and Quick N Clean (auto detailing and laundromat). These can be convenient options if you need complementary car care or detailing services.
Are there dining options near Raceway Express Car Wash?
Yes, nearby eateries include Jewels Bakery and Cafe, Tru Tacos, Hog Wild Pit Bar-B-Q, Adela's Italian Restaurant, and Rosati's Pizza. These spots are great for grabbing a meal before or after your car wash visit.
Where can I find beauty and salon services near Raceway Express Car Wash?
Close by, you have options like Xquisite Beauty and Braids, Champz Barbershop and Salon, Andy's Nails, Super Star Salon, Nails By Sway, and Cakefacemafia Brows & Beauty for various beauty and hair treatments.
Are there any schools near Raceway Express Car Wash?
Yes, Ombudsman Arizona Charter East II, which serves as a public elementary and high school, is located nearby and may be useful for families visiting the area.