Erik Santillano and Matthew received consistent praise for their exceptional customer service, being described as friendly, helpful, and professional.
Efficiency
Customers frequently noted the quick and efficient service during the vehicle pickup process, often highlighting how smoothly everything went.
Knowledgeability
Erik and Matthew were recognized for their extensive knowledge about the vehicles and the purchasing process, providing valuable information and guidance to customers.
Positive Experience
Overall, customers reported a very positive experience, with many expressing their intention to return for future purchases and recommending the business to others.
MF
Marlon F
4 days ago
5.0
Worked with alot of people here in AZ picking up my truck from Erik and Matthew by far has been a great experience been notifed every step of the way.
MM
matsiko mark
5 days ago
5.0
Came in the the Phoenix location on 7th st spoke with Erik Santillano on purchasing a vehicle for my company looking for a day cabs saw one in AZ and is helping me with any and all discounts available for me and my company thank you for all the hard work and great customer service.
MM
Michael
Jan 6, 2026
5.0
I had a great experience with Erik in phoenix. He was very helpful and friendly. I recommend this store and look for Erik.
JI
Jeffrey Ibarra
Jan 5, 2026
5.0
Came in and Erik and Matthew help me out came in looking for a day cab with a manual transmission guys looked up every thing they had showed me the trucks very helpful
TG
Ted Griffin
Dec 18, 2025
5.0
Matthew, Bri, and Erik, were great.
Found the truck online and contacted Matthew, he responded right away. Bri handled all off the paperwork, and made sure the process was very easy for me.
When I arrived, Erik had the truck ready, and I picked up the truck with no issues.
The process was great, good price, convenient communication (email), and quick.
I recommend.
Frequently Asked Questions About Penske Used Truck Center
What type of vehicles does Penske Used Truck Center in Phoenix sell?
Penske Used Truck Center in Phoenix offers a large selection of high-quality used trucks and tractors available for purchase.
Where is Penske Used Truck Center located?
It is located at 2219 South 2nd Place, Phoenix, AZ 85004, United States.
What are the business hours of Penske Used Truck Center in Phoenix?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Penske Used Truck Center accept credit card payments?
Yes, Penske Used Truck Center accepts credit card payments.
Is Penske Used Truck Center wheelchair accessible?
Yes, the center has wheelchair accessible seating and wheelchair accessible restrooms.
Does Penske Used Truck Center offer delivery services?
Yes, delivery services are available at Penske Used Truck Center.
Are Penske Used Truck Center's restrooms unisex?
Yes, the facility has unisex restrooms available for customers.
What nearby automotive services can I find around Penske Used Truck Center?
Nearby automotive services include AZ Kustoms for auto detailing and automotive repair, and TCI Tire Centers for tire sales and repair.
Are there any places nearby to Penske Used Truck Center where I can get truck parts or customization?
Yes, 4 Wheel Parts - Phoenix, AZ offers auto customization and parts, and Southwest Fastener supplies automotive parts and accessories nearby.
What nearby places should I check out if I am visiting Penske Used Truck Center?
You might consider visiting Good Vibe Marketplace, a concert venue and event planning space, or stop by BinLyfe Store, a discount shopping store nearby.